220-1102 · Question #405
A user receives the following error while attempting to boot a computer: - BOOTMGR is missing - Press Ctrl+Alt+Del to restart Which of the following should a desktop engineer attempt first to…
The correct answer is A. Repair Windows. The "BOOTMGR is missing" error indicates a corrupted or missing boot manager file, which can often be resolved by performing a Windows repair. The Windows recovery environment provides tools like Startup Repair that can automatically diagnose and fix boot-related issues without…
Question
A user receives the following error while attempting to boot a computer:
- BOOTMGR is missing
- Press Ctrl+Alt+Del to restart
Which of the following should a desktop engineer attempt first to address this issue?
Options
- ARepair Windows.
- BPartition the hard disk.
- CReimage the workstation.
- DRoll back the updates.
How the community answered
(24 responses)- A71% (17)
- B17% (4)
- C8% (2)
- D4% (1)
Why each option
The "BOOTMGR is missing" error indicates a corrupted or missing boot manager file, which can often be resolved by performing a Windows repair. The Windows recovery environment provides tools like Startup Repair that can automatically diagnose and fix boot-related issues without data loss.
Repairing Windows, typically through the Windows Recovery Environment's Startup Repair feature, is designed to fix critical boot files like BOOTMGR and regenerate the Boot Configuration Data (BCD), making it the most appropriate first step.
Partitioning the hard disk would erase data and is a drastic step, usually reserved for fresh installations or severe disk corruption, not a first attempt to fix a missing boot manager.
Reimaging the workstation is a complete reinstallation of the operating system, which is a last resort and would result in data loss if not backed up.
Rolling back updates addresses issues caused by recent software changes, but a missing BOOTMGR is more often a corruption of system files or boot configuration, not directly tied to a problematic update.
Concept tested: Windows boot error troubleshooting - BOOTMGR
Source: https://support.microsoft.com/en-us/windows/recovery-options-in-windows-31ce2444-7de3-818c-d626-e3b5a30246ce
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