A user has been unable to access a website and has submitted a help desk ticket. The website has been verified to be online. Which of the following troubleshooting steps will MOST likely resolve the…

Deleting browser history primarily removes records of visited sites and does not typically impact the ability to access a live website.

Clearing the browser's cache often resolves issues with specific websites because it forces the browser to download fresh copies of web assets, eliminating any corrupt or outdated cached data that might be preventing the site from loading correctly. This is a common first step when a single website is problematic.

Enabling private mode browsing prevents the browser from saving new history, cookies, and cache, but it doesn't clear existing problematic cache or cookies from the regular browsing session, thus not resolving the underlying issue in the main profile.

Enabling ad blocking could potentially interfere with a website's functionality if the site relies on specific scripts, but it is not a common general solution for a site being inaccessible and could even be a cause of issues.