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220-1102 · Question #152
220-1102 Question #152: Real Exam Question with Answer & Explanation
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Software Troubleshooting
Question
A user has been unable to access a website and has submitted a help desk ticket. The website has been verified to be online. Which of the following troubleshooting steps will MOST likely resolve the issue?
Options
- ADeleting the browser history
- BClearing the cache
- CEnabling private mode browsing
- DEnabling ad blocking
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Topics
#Browser troubleshooting#Website access issues#Cache management#Help desk support