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220-1102 · Question #509

A user reports that the hard drive activity light on a Windows 10 desktop computer has been steadily lit for more than an hour and performance is severely degraded. Which of the following tabs in…

The correct answer is B. Processes. The Processes tab in Task Manager shows a list of all running applications and background processes, along with their resource consumption, which is crucial for identifying a specific application or process causing high disk activity and performance degradation.

Software Troubleshooting

Question

A user reports that the hard drive activity light on a Windows 10 desktop computer has been steadily lit for more than an hour and performance is severely degraded. Which of the following tabs in Task Manager contains the information a technician should use to identify the cause of this issue?

Options

  • AServices
  • BProcesses
  • CPerformance
  • DStartup

How the community answered

(46 responses)
  • A
    2% (1)
  • B
    83% (38)
  • C
    11% (5)
  • D
    4% (2)

Why each option

The Processes tab in Task Manager shows a list of all running applications and background processes, along with their resource consumption, which is crucial for identifying a specific application or process causing high disk activity and performance degradation.

AServices

The Services tab lists background services, but it does not provide granular, real-time disk activity per service in the same way the Processes tab does for executable processes.

BProcessesCorrect

The Processes tab directly displays detailed information about individual processes, including their current disk utilization, which is essential for identifying which application or system component is causing the continuous hard drive activity and slow performance.

CPerformance

The Performance tab shows aggregated resource usage, including overall disk utilization, but it does not specify which individual process is consuming the most disk I/O, making it less direct for identifying the root cause.

DStartup

The Startup tab lists applications configured to launch at system startup, but it does not provide real-time information about current resource consumption or disk activity after the system has fully loaded.

Concept tested: Windows Task Manager for performance troubleshooting

Source: https://support.microsoft.com/en-us/windows/see-which-apps-are-running-on-your-pc-and-how-much-memory-they-re-using-with-task-manager-16a3a44d-bb57-4258-a400-340807842605

Topics

#Task Manager#Performance Troubleshooting#Windows 10#Disk Activity

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