After a user recently installs a new scanner and the associated software on a computer, they notice the computer is now starting up very slowly. Which of the following is the best tool to…

The correct answer is B. Task Manager. Task Manager's Startup tab lists all programs configured to launch at boot and shows their startup impact (High/Medium/Low). Since the slow startup began after installing new scanner software, the scanner's startup entry is the most likely culprit and can be disabled directly…

Software Troubleshooting

Question

After a user recently installs a new scanner and the associated software on a computer, they notice the computer is now starting up very slowly. Which of the following is the best tool to troubleshoot this issue?

Options

AResource Monitor
BTask Manager
CDevice Manager
DWindows Update
EEvent Viewer

How the community answered

(48 responses)

A
2% (1)
B
75% (36)
C
13% (6)
D
8% (4)
E
2% (1)

Explanation

Task Manager's Startup tab lists all programs configured to launch at boot and shows their startup impact (High/Medium/Low). Since the slow startup began after installing new scanner software, the scanner's startup entry is the most likely culprit and can be disabled directly from this tab. Resource Monitor (A) shows real-time resource usage but is less suited for diagnosing startup programs. Device Manager (C) manages hardware drivers. Windows Update (D) and Event Viewer (E) are not primary tools for diagnosing startup program issues.

Topics

#Software troubleshooting#Slow startup#Windows tools#Task Manager

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