CompTIA
220-1102 · Question #666
A user reports the following issues: - Their computer is constantly running slowly. - The default home page of the web browser has changed to a suspicious search engine. - They have been receiving pop
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Security
Question
A user reports the following issues:
- Their computer is constantly running slowly.
- The default home page of the web browser has changed to a suspicious
search engine.
- They have been receiving pop-up ads on the screen.
Which of the following should a technician do first to address these issues?
Options
- AUpdate the antivirus program and run a full system scan
- BUninstall the suspicious search engine and reset the home page
- CInstall the latest updates for the operating system
- DBlock the pop-up ads using the web browser settings
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Topics
#Malware#Adware#Antivirus#Troubleshooting