220-1102 · Question #148
220-1102 Question #148: Real Exam Question with Answer & Explanation
The correct answer is C: Reboot the system in safe mode and rescan.. Rebooting the system in safe mode will limit the number of programs and processes running, allowing the antivirus system to more effectively identify and remove the malware. Rescanning the system will allow the antivirus system to identify and remove the malware while preserving
Question
A Windows user reported that a pop-up indicated a security issue. During inspection, an antivirus system identified malware from a recent download, but it was unable to remove the malware. Which of the following actions would be BEST to remove the malware while also preserving the user's files?
Options
- ARun the virus scanner in an administrative mode.
- BReinstall the operating system.
- CReboot the system in safe mode and rescan.
- DManually delete the infected files.
Explanation
Rebooting the system in safe mode will limit the number of programs and processes running, allowing the antivirus system to more effectively identify and remove the malware. Rescanning the system will allow the antivirus system to identify and remove the malware while preserving the
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