CompTIA
220-1102 · Question #148
A Windows user reported that a pop-up indicated a security issue. During inspection, an antivirus system identified malware from a recent download, but it was unable to remove the malware. Which of th
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Security
Question
A Windows user reported that a pop-up indicated a security issue. During inspection, an antivirus system identified malware from a recent download, but it was unable to remove the malware. Which of the following actions would be BEST to remove the malware while also preserving the user's files?
Options
- ARun the virus scanner in an administrative mode.
- BReinstall the operating system.
- CReboot the system in safe mode and rescan.
- DManually delete the infected files.
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Topics
#Malware removal#Safe Mode#Antivirus software#Operating system troubleshooting