A technician receives a high-priority ticket about sensitive information collected from an end user's workstation. Which of the following steps should a technician take to preserve the chain of…

Reimaging the workstation would destroy all potential evidence and irrevocably break the chain of custody, making it impossible to perform a forensic investigation.

Informing the user prematurely could alert a perpetrator, giving them an opportunity to destroy or alter evidence, compromising the investigation.

Recovering and securing the workstation involves isolating it from the network, documenting its state, and preventing any further data modification or tampering, which is critical for maintaining the integrity of evidence and the chain of custody.

While backing up data might be part of the forensic process, simply backing it up without first securing the original device and its state can still lead to data alteration or compromise of the chain of custody if not handled forensically.