A developer installed a new software package that has stopped all file server access. Which of the following change management practices should have been followed?

The correct answer is D. Sandbox testing. Sandbox testing involves deploying and testing changes in an isolated environment that mirrors production before applying them to live systems. Had the developer tested the new software package in a sandbox first, the conflict with file server access would have been discovered…

Operational Procedures

Question

Options

AEnd-user acceptance
BStaff delegation
CAppropriate scoping
DSandbox testing

How the community answered

(24 responses)

A
4% (1)
B
13% (3)
C
4% (1)
D
79% (19)

Explanation

Sandbox testing involves deploying and testing changes in an isolated environment that mirrors production before applying them to live systems. Had the developer tested the new software package in a sandbox first, the conflict with file server access would have been discovered without impacting users. The other options are unrelated: end-user acceptance is about getting user sign-off, staff delegation is about assigning responsibilities, and appropriate scoping defines the boundaries of a change - none of these would have caught the technical conflict before deployment.

Topics

#Change Management#Sandbox Testing#Software Deployment#Risk Mitigation

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