220-1102 · Question #676
A user takes a work-issued laptop home for the first time. When the user attempts to browse any website on the home internet, the user receives the following error: "This site cannot be reached." A…
The correct answer is C. DNS. When a computer configured with DHCP cannot reach websites, the issue is likely with DNS settings, as the system needs a DNS server to resolve domain names to IP addresses.
Question
A user takes a work-issued laptop home for the first time. When the user attempts to browse any website on the home internet, the user receives the following error:
"This site cannot be reached." A technician from work confirms that the static IP that was set up on the machine was changed back to DHCP. Which of the following needs to be corrected?
Options
- AHTTPS
- BVLAN
- CDNS
- DSMTP
How the community answered
(41 responses)- A2% (1)
- B5% (2)
- C83% (34)
- D10% (4)
Why each option
When a computer configured with DHCP cannot reach websites, the issue is likely with DNS settings, as the system needs a DNS server to resolve domain names to IP addresses.
HTTPS is a protocol for secure communication over a computer network and its failure typically results in certificate warnings or connection resets, not 'site cannot be reached' due to fundamental name resolution issues.
VLANs segment networks at layer 2; while incorrect VLAN configuration can prevent network access, the problem description points more directly to name resolution failures after a DHCP change rather than a segment issue.
If a computer obtains its IP address via DHCP but cannot browse websites, it often means it hasn't received or isn't using a valid DNS server address. Without a functioning DNS server, the computer cannot resolve human-readable domain names (like google.com) into numerical IP addresses, leading to 'This site cannot be reached' errors.
SMTP is a protocol for sending email and has no direct bearing on web browsing connectivity or resolving website names.
Concept tested: DNS resolution issues with DHCP
Source: https://learn.microsoft.com/en-us/troubleshoot/windows-server/networking/dns-client-resolution-troubleshooting
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