A user is trying to use a third-party USB adapter but is experiencing connection issues. Which of the following tools should the technician use to resolve this issue?

The correct answer is C. de vmgmt. msc. Device Manager (devmgmt.msc) is the correct tool for resolving hardware and driver issues such as a malfunctioning USB adapter. It allows technicians to view device status, update or roll back drivers, enable/disable devices, and uninstall problematic drivers. taskschd.msc is…

Hardware and network troubleshooting

Question

Options

Ataskschd.msc
Beventvwr.msc
Cde vmgmt. msc
Ddiskmgmt.msc

How the community answered

(35 responses)

A
3% (1)
B
3% (1)
C
86% (30)
D
9% (3)

Explanation

Device Manager (devmgmt.msc) is the correct tool for resolving hardware and driver issues such as a malfunctioning USB adapter. It allows technicians to view device status, update or roll back drivers, enable/disable devices, and uninstall problematic drivers. taskschd.msc is Task Scheduler, eventvwr.msc is Event Viewer (used for logs), and diskmgmt.msc is Disk Management (used for storage). Only Device Manager directly addresses hardware driver problems.

Topics

#USB troubleshooting#Device Manager#Hardware troubleshooting#Windows administrative tools

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