A technician is unable to access the internet or named network resources. The technician receives a valid IP address from the DHCP server and can ping the default gateway. Which of the following…

The ability to ping the default gateway confirms local network connectivity and that the DHCP-assigned IP address and subnet mask are likely correct for the local segment. However, inability to access the internet or named resources (which rely on name resolution) strongly suggests a problem with DNS. Checking the DNS server settings and ensuring they are valid and reachable is the crucial next step.

Turning off the Windows firewall might resolve some connectivity issues, but it's not the first step when the problem specifically points to external resource access after confirming local gateway reachability; a DNS issue is more likely for 'named network resources'.

Confirming the subnet mask is correct is less likely to be the issue since a valid IP was received via DHCP and the default gateway was successfully pinged, indicating proper local subnet communication.

Configuring a static IP address is generally not a troubleshooting step for a DHCP-enabled network unless there are known issues with the DHCP server itself, and it doesn't directly address the symptom of failing to access named resources when the gateway is reachable.