220-1102 Question #453: Real Exam Question with Answer & Explanation

Question

A new employee is having difficulties using a laptop with a docking station. The laptop is connected to the docking station, and the laptop is closed. The external monitor works for a few seconds, but then the laptop goes to sleep. Which of the following options should the technician configure in order to fix the issue?

Options

• AHibernate
• BSleep/suspend
• CChoose what closing the lid does
• DTurn on fast startup

Explanation

To prevent a docked laptop from sleeping when its lid is closed, the 'Choose what closing the lid does' power option needs to be configured.

Common mistakes.

• A. Hibernate is a power-saving mode that saves the current state to the hard drive and powers down the system, which is not the desired behavior when using an external monitor with a closed lid.
• B. Sleep/suspend is a low-power state that keeps data in RAM but powers down most components; the issue is that the laptop is going to sleep, which is what needs to be prevented.
• D. Fast startup is a hybrid shutdown feature that speeds up the boot process but does not control what happens when the lid is closed during an active session.

Concept tested. Power management settings for lid close action

Reference. https://support.microsoft.com/en-us/windows/change-power-settings-for-windows-10-8b1e779a-14d1-f3b1-094e-d0966a3ef6a6

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