CompTIA
220-1102 · Question #452
A technician receives a personal text message while troubleshooting a customer's PC. The technician does not reply to the message and continues troubleshooting. Which of the following best describes t
Sign in or unlock 220-1102 to reveal the answer and full explanation for question #452. The question stem and answer options stay visible for context.
Operational Procedures
Question
A technician receives a personal text message while troubleshooting a customer's PC. The technician does not reply to the message and continues troubleshooting. Which of the following best describes the technician's actions?
Options
- AAvoiding distractions
- BPresenting a professional appearance
- CSetting and meeting timelines
- DProjecting confidence
Unlock 220-1102 to see the answer
You've previewed enough free 220-1102 questions. Unlock 220-1102 for full answers, explanations, the timed quiz mode, progress tracking, and the master PDF. Question stem and options stay visible so you can still see what's on the exam.
Topics
#Professionalism#Customer Service#Technician Ethics#Distraction Management