220-1102 · Question #358
A remote user is having issues accessing an online share. Which of the following tools would MOST likely be used to troubleshoot the issue?
The correct answer is B. Secure shell. To troubleshoot a remote user's access to an online share, Secure Shell (SSH) is a robust tool that provides a secure command-line interface to diagnose network connectivity, permissions, and service status.
Question
A remote user is having issues accessing an online share. Which of the following tools would MOST likely be used to troubleshoot the issue?
Options
- AScreen-sharing software
- BSecure shell
- CVirtual private network
- DFile transfer software
How the community answered
(23 responses)- A4% (1)
- B78% (18)
- C13% (3)
- D4% (1)
Why each option
To troubleshoot a remote user's access to an online share, Secure Shell (SSH) is a robust tool that provides a secure command-line interface to diagnose network connectivity, permissions, and service status.
Screen-sharing software allows viewing and controlling the user's desktop but is less direct for diagnosing server-side or network-level share access issues compared to command-line tools.
Secure Shell (SSH) provides a secure, encrypted connection to a remote server, allowing an administrator to access the command-line interface, check network configurations, verify service status, and inspect file permissions for troubleshooting share access issues.
A Virtual Private Network (VPN) provides secure remote access to a network, but it is a connectivity solution, not a troubleshooting tool itself for a share access problem once connected.
File transfer software is for moving files, not for diagnosing underlying network or server configuration problems preventing access to a share.
Concept tested: Remote troubleshooting tools (SSH)
Source: https://www.ssh.com/academy/ssh/protocol
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