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220-1102 · Question #358

A remote user is having issues accessing an online share. Which of the following tools would MOST likely be used to troubleshoot the issue?

The correct answer is B. Secure shell. To troubleshoot a remote user's access to an online share, Secure Shell (SSH) is a robust tool that provides a secure command-line interface to diagnose network connectivity, permissions, and service status.

Hardware and network troubleshooting

Question

A remote user is having issues accessing an online share. Which of the following tools would MOST likely be used to troubleshoot the issue?

Options

  • AScreen-sharing software
  • BSecure shell
  • CVirtual private network
  • DFile transfer software

How the community answered

(23 responses)
  • A
    4% (1)
  • B
    78% (18)
  • C
    13% (3)
  • D
    4% (1)

Why each option

To troubleshoot a remote user's access to an online share, Secure Shell (SSH) is a robust tool that provides a secure command-line interface to diagnose network connectivity, permissions, and service status.

AScreen-sharing software

Screen-sharing software allows viewing and controlling the user's desktop but is less direct for diagnosing server-side or network-level share access issues compared to command-line tools.

BSecure shellCorrect

Secure Shell (SSH) provides a secure, encrypted connection to a remote server, allowing an administrator to access the command-line interface, check network configurations, verify service status, and inspect file permissions for troubleshooting share access issues.

CVirtual private network

A Virtual Private Network (VPN) provides secure remote access to a network, but it is a connectivity solution, not a troubleshooting tool itself for a share access problem once connected.

DFile transfer software

File transfer software is for moving files, not for diagnosing underlying network or server configuration problems preventing access to a share.

Concept tested: Remote troubleshooting tools (SSH)

Source: https://www.ssh.com/academy/ssh/protocol

Topics

#Remote access#Network shares#Troubleshooting tools#Secure Shell (SSH)

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