220-1102 · Question #549
220-1102 Question #549: Real Exam Question with Answer & Explanation
The correct answer is B: Blocked MAC address. When a user reports that a new, personally owned tablet will not connect to the corporate Wi-Fi network, but other devices can connect, and the tablet is running the latest software, the most likely cause of the issue is a blocked MAC address. MAC Filtering: Many corporate networ
Question
A user reports that a new, personally owned tablet will not connect to the corporate Wi-Fi network. The user is able to connect to the Wi-Fi network with other devices, and the tablet is running the latest software. Which of the following is the most likely cause of the issue?
Options
- AIncorrect encryption settings
- BBlocked MAC address
- COutdated drivers
- DDisabled location services
Explanation
When a user reports that a new, personally owned tablet will not connect to the corporate Wi-Fi network, but other devices can connect, and the tablet is running the latest software, the most likely cause of the issue is a blocked MAC address. MAC Filtering: Many corporate networks implement MAC address filtering as a security measure. This involves only allowing devices with specific MAC addresses to connect to the network. If the MAC address of the new tablet is not on the allowed list, it will be blocked from connecting. Check Network Settings: To troubleshoot this, the network administrator can check the network's MAC filtering settings to see if the tablet's MAC address is blocked. Add MAC Address: If the MAC address is blocked, adding the tablet's MAC address to the allowed list will resolve the issue.
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