A technician is an administrator on a messaging application for a private work group of mixed departments. One of the technician's colleagues discloses to the group that their employer recently…

Question

Options

• AIgnore the messages as all of the group members work for the same employer.
• BRemove the colleague from the group and ask members to delete the messages.
• CMessage the colleague privately and ask the colleague to delete the messages immediately.
• DContact the supervisor and report the colleague with screenshots of the messages.

• A
  10% (5)
• B
  2% (1)
• C
  6% (3)
• D
  82% (40)

Explanation

Disclosing details of a security breach - even internally - is a serious matter that can violate company policy, legal obligations (such as breach notification laws), and damage incident response efforts. The technician's first duty is to escalate to a supervisor and document the messages with screenshots, ensuring there is a record for the organization to act on appropriately. Ignoring it is never acceptable for a serious security violation. Removing the colleague and asking members to delete messages destroys evidence. Messaging the colleague privately puts the burden on the technician to handle what is a management and legal issue, and gives the colleague time to further spread or delete information.

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