220-1102 Question #648: Real Exam Question with Answer & Explanation

Question

A technician is an administrator on a messaging application for a private work group of mixed departments. One of the technician's colleagues discloses to the group that their employer recently suffered a major security breach and shared details about the breach to the group. Which of the following should the technician do first?

Options

• AIgnore the messages as all of the group members work for the same employer.
• BRemove the colleague from the group and ask members to delete the messages.
• CMessage the colleague privately and ask the colleague to delete the messages immediately.
• DContact the supervisor and report the colleague with screenshots of the messages.

Explanation

In the case of a security breach disclosure, it's crucial to follow proper protocol to handle sensitive information responsibly: Ignore the messages: Not appropriate as it disregards the potential impact and severity of the Remove the colleague and ask members to delete the messages: While it might limit the spread of the information, it doesn't address the breach reporting requirement. Message the colleague privately: Might help in immediate removal of messages but does not follow the proper chain of command and reporting protocols. Contact the supervisor: The correct action, as it ensures that the incident is handled by higher authorities who can take appropriate measures. Reporting with screenshots ensures that there is evidence of the disclosure.

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