220-1102 Exam Questions

Which of the following is the Windows OS that only recognizes 4GB of RAM?

A company is requiring its staff to work remotely and needs to ensure remote access to servers and fileshares is secure. Which of the following should the company implement? (Choos...

A user receives an error message on a Windows 10 device when trying to access a mapped drive from a Windows XP machine in the office. Other Windows XP devices in the office can acc...

An administrator received a new shipment of mobile devices. Per company policy, all enterprise- issued devices must have two authentication methods, and the organization has alread...

Which of the following is the best way to limit the loss of confidential data if an employee's company smartphone is lost or stolen?

A customer, whose smartphone's screen was recently repaired, reports that the device has no internet access through Wi-Fi. The device shows that it is connected to Wi-Fi, has an ad...

A computer is restarting automatically and displaying the following error message: Your PC ran into a problem and needs to restart. We're just collecting some error info, and then...

An IT technician is attempting to access a user's workstation on the corporate network but needs more information from the user before an invitation can be sent. Which of the follo...

A technician needs to upgrade the operating system on 200 lab computers to the latest version of Linux. Which of the following is the fastest upgrade method?

A user's antivirus software reports an infection that it is unable to remove. Which of the following is the most appropriate way to remediate the issue?

Which of the following is the best reason for sandbox testing in change management?

A customer calls desktop support and begins yelling at a technician. The customer claims to have submitted a support ticket two hours ago and complains that the issue still has not...

Which of the following operating systems was the .app file type designed to run under as an application file bundle?

A healthcare organization wants to provide iPads to the nursing staff. Which of the following accounts would provide the least privilege to the users?

A user clicked on a link in an email and was redirected to a web page. Now, some commonly used websites are not accessible. A technician confirms that other users are not experienc...

A technician is installing a new copy of Windows on all computers in the enterprise. Given the following requirements: - The install phase must be scripted to run over the network....

A newly hired employee is trying to enroll a personal mobile device in the company's mobile device management system. After the initial attempt, the employee receives a notificatio...

A technician is modifying the default home page of all the workstations in a company. Which of the following will help to implement this change?

A technician is implementing the latest application security updates for endpoints on an enterprise network. Which of the following solutions should the technician use to ensure de...

A user's File Explorer keeps crashing. The technician is troubleshooting and tries the following: - Runs Windows Update - Runs CHKDSK and SFC /scannow - Clears File Explorer histor...

A company installed WAPs and deployed new laptops and docking stations to all employees. The docking stations are connected via LAN cables. Users are now reporting degraded network...

A customer needs to verify an executable file that the customer downloaded from a website. Which of the following should the customer use to verify the file?

A technician needs to implement a backup and recovery solution that will ensure executives' laptops can be restored if needed. The plan should include the capability to perform gra...

A technician is configuring a SOHO router and wants to only allow specific computers on the network. Which of the following should the technician do?

A technician is adding some Windows 10 workstations to the corporate domain. A script was able to add the majority of the workstations, but failed on a couple. Which of the followi...

A technician is troubleshooting a user's PC that is running slowly and displaying frequent pop- ups. The technician thinks malware may be causing the issues, but before the issues...

A customer called the help desk to report that a new USB CD drive is not working. Which of the following tools should the technician use to diagnose the issue?

Which of the following is used to generate passcodes necessary to access applications or systems that require an extra layer of security?

A user reports receiving constant, unwanted pop-ups and being unable to close the browser window. These issues have impacted the user's productivity and may have caused the user's...

A customer wants to make sure the data is protected and secure on a Windows laptop's hard drive. Which of the following is the best solution?

Employees at comptia.org are reporting getting a usual amount of emails from a coworker. A technician discovers the emails were sent from the following address: [email protected]. W...

A web developer installs and launches a new external web server. Immediately following the launch, the performance of all traffic traversing the firewall degrades substantially. Wh...

A technician is setting up a network printer for a customer who has a SOHO router. The technician wants to make sure the printer stays connected in the future and is available on a...

A web server is configured to only allow secure connections. Which of the following will a user most likely use to connect to the web server?

Which of the following is protected by government policy for end user information?

Which of the following allows users to access connected system features through account federation?

A technician has identified malicious traffic originating from a user's computer. Which of the following is the best way to identify the source of the attack?

A company was recently attacked by ransomware. The IT department has remediated the threat and determined that the attack method used was email. Which of the following the most eff...

Which of the following ensures data is unrecoverable on a lost or stolen mobile device?

Remote employees need access to information that is hosted on local servers at the company. The IT department needs to find a solution that gives employees secure access to the com...

A user's corporate iPhone had issues and was repaired while the user was on vacation. The mobile phone has applications on it that are unavailable to be downloaded from the applica...

A technician is upgrading the Microsoft Windows 10 OS. Which of the following are required for the technician to safely upgrade the OS? (Choose two.)

A user received an alert from a Windows computer indicating low storage space. Which of the following will best resolve this issue?

An employee has been using the same password for multiple applications and websites for the past several years. Which of the following would be best to prevent security issues?

A technician is deploying a new Wi-Fi solution for the office and wants to ensure users can log in to the Wi-Fi with their existing network log-in and password. Which of the follow...

A technician is troubleshooting a Windows 10 PC that has experienced a BSOD. The user recently installed optional Windows updates. Which of the following is best way to resolve the...

A user clicked a link in an email, and now the cursor is moving around on its own. A technician notices that File Explorer is open and data is being copied from the local drive to...

An administrator needs to back up the following components of a single workstation: - The installation of the operating system - Applications - User profiles - System settings Whic...

A technician was assigned a help desk ticket and resolved the issue. Which of the following should the technician update to assist other technicians in resolving similar issues?

Which of the following would typically require the most computing resources from the host computer?