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220-1102 · Question #582
220-1102 Question #582: Real Exam Question with Answer & Explanation
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Software Troubleshooting
Question
A computer is restarting automatically and displaying the following error message: Your PC ran into a problem and needs to restart. We're just collecting some error info, and then we'll restart for you. (0% complete). Which of the following should the technician do first to diagnose the issue?
Options
- ACheck the system event logs.
- BVerify the hardware driver versions.
- CInstall Windows updates.
- DPerform a RAM diagnostic.
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Topics
#BSOD#System Errors#Event Logs#Windows Troubleshooting