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220-1102 · Question #583

An IT technician is attempting to access a user's workstation on the corporate network but needs more information from the user before an invitation can be sent. Which of the following command- line…

The correct answer is C. hostname. To establish a remote session, a technician often needs the workstation's name, which the hostname command provides. This information is critical for initiating a connection, especially when sending a remote assistance invitation.

Operating Systems

Question

An IT technician is attempting to access a user's workstation on the corporate network but needs more information from the user before an invitation can be sent. Which of the following command- line tools should the technician instruct the user to run?

Options

  • Anslookup
  • Btracert
  • Chostname
  • Dgpresult

How the community answered

(28 responses)
  • B
    4% (1)
  • C
    93% (26)
  • D
    4% (1)

Why each option

To establish a remote session, a technician often needs the workstation's name, which the hostname command provides. This information is critical for initiating a connection, especially when sending a remote assistance invitation.

Anslookup

nslookup is used to query Domain Name System (DNS) servers to resolve hostnames to IP addresses, which is not what the technician needs from the user to identify their specific machine.

Btracert

tracert (traceroute) displays the path and measures transit delays of packets across an IP network, which is used for network troubleshooting, not for identifying the local machine's name.

ChostnameCorrect

The hostname command-line tool displays the name of the computer it is run on. This information is essential for a technician to identify the specific workstation on the network and correctly target it for remote access or to generate a remote assistance invitation that identifies the correct machine.

Dgpresult

gpresult displays the Group Policy settings that are applied to a user or computer, which is not relevant for identifying the machine for remote access.

Concept tested: Command-line tools for system information

Source: https://learn.microsoft.com/en-us/windows-server/administration/windows-commands/hostname

Topics

#Command-line tools#Workstation identification#Operating system commands

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