CompTIA
220-1102 · Question #581
A customer, whose smartphone's screen was recently repaired, reports that the device has no internet access through Wi-Fi. The device shows that it is connected to Wi-Fi, has an address of 192.168.1.4
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Hardware and network troubleshooting
Question
A customer, whose smartphone's screen was recently repaired, reports that the device has no internet access through Wi-Fi. The device shows that it is connected to Wi-Fi, has an address of 192.168.1.42, and has no subnet mask. Which of the following should the technician check next?
Options
- AInternal antenna connections
- BStatic IP settings
- CAirplane mode
- DDigitizer calibration
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Topics
#Wi-Fi troubleshooting#IP addressing#Subnet mask#Static IP settings