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220-1102 · Question #605

220-1102 Question #605: Real Exam Question with Answer & Explanation

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Security

Question

A user reports receiving constant, unwanted pop-ups and being unable to close the browser window. These issues have impacted the user's productivity and may have caused the user's files to be altered. Which of the following should a technician do to address these issues with minimal impact to the user?

Options

  • AUse System Restore to recover the OS files.
  • BWipe the computer and install a new copy of the OS.
  • CIdentify whether the disk partition table has been reduced in size.
  • DPerform a full-system, antivirus scan and check browser notifications.

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Topics

#Malware removal#Adware#Antivirus scan#Browser security
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