CompTIACompTIA
220-1102 · Question #618
220-1102 Question #618: Real Exam Question with Answer & Explanation
The correct answer is C: Backup of critical data. To safely upgrade the Microsoft Windows 10 OS, a technician requires a backup of critical data and updated device drivers.
Operational Procedures
Question
A technician is upgrading the Microsoft Windows 10 OS. Which of the following are required for the technician to safely upgrade the OS? (Choose two.)
Options
- ARelease notes
- BAntivirus software
- CBackup of critical data
- DDevice drivers
- EWord processing software
- FSafe boot mode
Explanation
To safely upgrade the Microsoft Windows 10 OS, a technician requires a backup of critical data and updated device drivers.
Common mistakes.
- A. Release notes provide information about the update but are not a mandatory requirement for the technical process of performing the OS upgrade itself.
- B. While important for system security, antivirus software is not a prerequisite for an OS upgrade and can sometimes even interfere with the upgrade process.
- E. Word processing software is an application and has no bearing on the safety or success of an operating system upgrade.
- F. Safe boot mode is a diagnostic startup mode used for troubleshooting, not a required step for a standard, safe OS upgrade.
Concept tested. Windows OS upgrade prerequisites
Reference. https://learn.microsoft.com/en-us/windows/deployment/upgrade/resolve-windows-10-upgrade-errors
Topics
#OS upgrade#Data backup#Device drivers#Windows 10
Community Discussion
No community discussion yet for this question.