220-1102 · Question #593
A newly hired employee is trying to enroll a personal mobile device in the company's mobile device management system. After the initial attempt, the employee receives a notification stating, "not comp
The correct answer is C. The device has been jailbroken.. Mobile Device Management (MDM) systems enforce security policies, and a 'not compliant' message often indicates that a device's security posture, such as being jailbroken, violates company policy.
Question
A newly hired employee is trying to enroll a personal mobile device in the company's mobile device management system. After the initial attempt, the employee receives a notification stating, "not compliant - call support.' Which of the following is the reason why the employee is receiving this message?
Options
- AMore RAM is needed.
- BAirDrop is not enabled.
- CThe device has been jailbroken.
- DThe account has no profile picture.
How the community answered
(55 responses)- A2% (1)
- B4% (2)
- C85% (47)
- D9% (5)
Why each option
Mobile Device Management (MDM) systems enforce security policies, and a 'not compliant' message often indicates that a device's security posture, such as being jailbroken, violates company policy.
MDM compliance typically focuses on security posture and device configuration, not hardware specifications like RAM, unless it falls below a minimum OS requirement that prevents the MDM app from running at all.
AirDrop is a file-sharing feature for Apple devices; its enable/disable status is usually not a critical compliance factor for MDM systems unless explicitly forbidden by a company's data loss prevention policy, which is a less common primary reason for a blanket 'not compliant' message.
Mobile Device Management (MDM) systems often have policies that prevent jailbroken (iOS) or rooted (Android) devices from enrolling or accessing corporate resources due to the heightened security risks associated with these modified devices. A jailbroken device bypasses manufacturer security controls, making it 'not compliant' with typical enterprise security requirements.
An account lacking a profile picture is a cosmetic issue and has no bearing on a device's security compliance status with an MDM system.
Concept tested: Mobile Device Management (MDM) security compliance
Source: https://learn.microsoft.com/en-us/mem/intune/fundamentals/what-is-intune
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