220-1102 · Question #659
A user submits a request to have a graphics application installed on a desktop. When the technician attempts to install the application, the installation fails and the error message "Not compatible…
The correct answer is B. The application installer is 64-bit. The 'Not compatible with OS' error during software installation typically indicates an incompatibility between the application's architecture and the operating system.
Question
A user submits a request to have a graphics application installed on a desktop. When the technician attempts to install the application, the installation fails and the error message "Not compatible with OS" is displayed. Which of the following is the most likely reason for this error message?
Options
- AThe graphics card driver needs to be updated.
- BThe application installer is 64-bit.
- CThe installation requires administrative rights
- DThe disk space is inadequate.
How the community answered
(29 responses)- A7% (2)
- B76% (22)
- C3% (1)
- D14% (4)
Why each option
The 'Not compatible with OS' error during software installation typically indicates an incompatibility between the application's architecture and the operating system.
An outdated graphics driver might cause display issues or application crashes after installation, but typically not an 'Not compatible with OS' error during installation.
An application installer designed for a 64-bit operating system will display a compatibility error if the target operating system is 32-bit, as the 32-bit OS cannot execute 64-bit instructions.
A lack of administrative rights would usually result in an 'Access Denied' or 'Insufficient privileges' error, not an OS compatibility message.
Insufficient disk space would produce an error message explicitly stating a lack of space, rather than an OS compatibility issue.
Concept tested: Operating system and software compatibility
Source: https://learn.microsoft.com/en-us/windows/win32/winprog64/running-32-bit-applications
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