220-1102 Question #672: Real Exam Question with Answer & Explanation

Question

A customer service representative is unable to send jobs to a printer at a remote branch office. However, the representative can print successfully to a local network printer. Which of the following commands should a technician use to view the path of the network traffic from the PC?

Options

• Anetstat
• Bping
• Cformat
• Dtracert

Explanation

To diagnose connectivity issues to a remote printer, the tracert command is used to map the network path and identify where connectivity might be failing.

Common mistakes.

• A. The netstat command displays active network connections, routing tables, and interface statistics on the local machine, but it doesn't show the path to a remote destination.
• B. The ping command tests basic connectivity to a host and measures round-trip time, but it does not reveal the specific network hops or path taken to reach the destination.
• C. The format command prepares a storage device for data storage by creating a new file system and is unrelated to network troubleshooting.

Concept tested. Network troubleshooting commands - tracert

Reference. https://learn.microsoft.com/en-us/windows-server/administration/windows-commands/tracert

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