A technician needs to recommend a way to keep company devices for field and home-based staff up to date. The users live in various places across the country and the company has several national…

Making office attendance mandatory just for updates is impractical and inefficient for staff spread across the country and contradicts the flexibility of field/home-based work.

Asking users to manually run updates is unreliable, as it depends on user diligence and often results in inconsistent update application across the device fleet.

Pushing updates via VPN can be problematic for a large, distributed workforce; it requires users to be connected to VPN, can create significant bandwidth strain on the VPN infrastructure, and might not be effective if devices are often offline or have intermittent VPN connectivity.

Cloud-based endpoint management software (like Microsoft Intune or other MDM/EMM solutions) is ideal for managing devices that are not consistently connected to the corporate network or are geographically dispersed. It allows for automatic patch management, software deployment, and configuration updates over the internet, ensuring all devices stay up-to-date regardless of user location or network connection type (VPN vs. direct internet).