220-1102 · Question #664
A workstation does not recognize a printer. However, the previous day, the printer successfully received a job from the workstation. Which of the following tools should a technician use to see what ha
The correct answer is D. Event Viewer. Event Viewer is the correct tool because it records a chronological log of system events, warnings, and errors - including driver failures, service crashes, and hardware communication issues. It lets a technician look back in time to identify what event triggered the printer fail
Question
A workstation does not recognize a printer. However, the previous day, the printer successfully received a job from the workstation. Which of the following tools should a technician use to see what happened before the failure?
Options
- APerformance Monitor
- BDevices and Printers
- CTask Scheduler
- DEvent Viewer
How the community answered
(29 responses)- B3% (1)
- C3% (1)
- D93% (27)
Explanation
Event Viewer is the correct tool because it records a chronological log of system events, warnings, and errors - including driver failures, service crashes, and hardware communication issues. It lets a technician look back in time to identify what event triggered the printer failure. Performance Monitor tracks real-time resource usage but does not log historical events. Devices and Printers shows the current status of devices but provides no historical log. Task Scheduler manages scheduled tasks and has no relevance to diagnosing printer failures.
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