220-1102 Exam Questions

After a local company office was destroyed by a hurricane, the company files an insurance claim for equipment replacement. The company maintained current, off-site backups. Which o...

An organization wants to deploy a customizable operating system. Which of the following should the organization choose?

Which of the following types of malware is designed to enable administrative access to a computer?

Which of the following applications allows a user to create backups in macOS?

A location is experiencing under-voltage events during peak periods. Which of the following should be deployed at this location?

A user's workstation was infected with a newly discovered virus that the AV system detected. After a full virus scan and a workstation reboot, the virus is still present in the OS....

Which of the following is the weakest wireless security protocol?

A user is unable to see transaction details on a website, and nothing happens when the user clicks the details button. Which of the following should the user do to fix this issue?

A systems administrator plans to upgrade a server to the latest operating system. Which of the following should the administrator do before placing a change request?

Which of the following provides disk encryption on computers running a Windows OS?

A Windows user wants a filesystem that protects confidential data from attackers who have physical access to the system. Which of the following should the user choose?

A user's PC is performing slowly after the user clicked on a suspicious email attachment. The technician notices that a single process is taking 100% of RAM, CPU, and network resou...

A company wants to reduce the negative ecological impacts of its business and has decided to hire an e-waste company to dispose of equipment. Which of the following should the e-wa...

Which of the following commands lists running processes in Linux?

A technician is setting up a wireless network in a small, crowded office and wants to minimize Wi- Fi access. Which of the following security settings should the technician enable?

A technician needs to implement password requirements that apply to all domain-joined computers. Which of the following commands should the technician most likely run?

A technician is configuring a workstation's security settings, and the following options are available: - Account lockout policy - Group policy - Two-factor authentication - Passwo...

A technician downloaded an OS installation file but is unable to run it. When the technician tries to open the file, a message indicates no software is installed to run this file....

A technician is installing an operating system on a new computer. Which of the following is the first step of the process?

A technician needs to troubleshoot a user's computer while the user is connected to the system. The technician must also connect to the user's system using remote access tools buil...

A technician is troubleshooting a desktop PC's recent slow performance and notes the following information. The PC has: - The standard amount of RAM - A recently defragmented hard...

A project manager reports severely degraded OS performance after the installation of a recent system patch. Which of the following should the technician most likely do to correct t...

Which of the following ensures proprietary information on a lost or stolen mobile device cannot be accessed while the device is offline?

A user's enterprise-issued smartphone does not respond to touch after starting up the operating system. Which of the following should a technician try next?

Due to special job responsibilities, an end user needs the ability to edit the properties of Windows system files. The user has already been granted local administrator privileges....

Which of the following features can a technician use to ensure users are following password length requirements?

A user with a disability needs to be able to press the Ctrl+Alt+Del keyboard sequence one key at a time. Which of the following turns on this Ease ofAccess feature?

A technician assigns the equivalent of root-level permissions to a user to perform a task. Which of the following user roles within the Windows OS should the technician choose?

A user receives a message on a PC stating it has been infected by malware. A technician runs a full scan on the user's machine and detects no malware. Later that day. the same mess...

A user's laptop is shutting down every time the laptop lid is closed, which is leading to frequent work interruptions. Which of the following should a help desk specialist do to re...

A user in a SOHO asks an off-site. remote technician to connect securely to the user's laptop. The technician is able to connect to the VPN but is unable to connect to the user's l...

A technician is troubleshooting an issue on a PC that has low disk space. Which of the following Control Panel utilities should the technician most likely use to investigate and re...

A user wants to back up a device's OS and data. Which of the following is the best way to accomplish this task?

Which of the following will automatically map network drives based on Group Policy configuration?

A user is unable to access the company's internal network on a separate subnet. A help desk technician verifies the user's credentials, and the user has the appropriate permissions...

A customer needs to purchase a desktop capable of rendering video. Which of the following should the customer prioritize?

A technician is setting up a new PC in a SOHO. Which of the following should the technician most likely configure on the PC?

A client's device was recently used by multiple other users. The client reports their device is now running slower than usual. Which of the following steps should a technician take...

A malicious user was able to export an entire website's user database by entering specific commands into a field on the company's website. Which of the following did the malicious...

A customer who uses a Linux OS called the help desk to request assistance in locating a missing file. The customer does not know the exact name of the file but can provide a partia...

A user is attempting to access a shared drive from a company-issued laptop while working from home. The user is unable to access any files and notices a red X next to each shared d...

A technician needs to update the software on several hundred Mac laptops. Which of the following is the best method to complete the task?

A user's home system has been infected with malware. A technician has isolated the system from the network and disabled System Restore. Which of the following should the technician...

An employee lost a smartphone and reported the loss to the help desk. The employee is concerned about the possibility of a breach of private data. Which of the following is the bes...

A network administrator wants to enforce a company's security policy that prohibits USB drives on user workstations. Which of the following commands should the administrator run on...

A company uses shared drives as part of a workforce collaboration process. To ensure the correct access permissions, inheritance at the top-level folder is assigned to each departm...

A user's smartphone screen is not rotating. The technician confirms the rotation lock is deactivated. Which of the following steps should the technician perform next?

Users report having difficulty using the Windows Hello facial recognition feature. Which of the following is a secondary feature of Windows Hello that can be used to log in?

Which of the following is the most secure method to protect a mobile device from unwanted access?

An administrator's change was approved by the change management review board. Which of the following should the administrator do next?