A user's laptop is shutting down every time the laptop lid is closed, which is leading to frequent work interruptions. Which of the following should a help desk specialist do to remediate the issue?

The correct answer is C. Edit the power plan. In Windows, the power plan settings control what happens when the laptop lid is closed. By editing the power plan, the help desk specialist can adjust the behavior (e.g., put the laptop to sleep, hibernate, or do nothing) when the lid is closed, preventing the laptop from…

Operating Systems

Question

Options

AConfigure the sleep settings.
BDisable hibernation.
CEdit the power plan.
DTurn on fast startup.

How the community answered

(36 responses)

A
8% (3)
B
14% (5)
C
72% (26)
D
6% (2)

Explanation

In Windows, the power plan settings control what happens when the laptop lid is closed. By editing the power plan, the help desk specialist can adjust the behavior (e.g., put the laptop to sleep, hibernate, or do nothing) when the lid is closed, preventing the laptop from shutting down.

Topics

#Laptop power settings#Power management#Operating system configuration#Troubleshooting

Community Discussion

No community discussion yet for this question.

Full 220-1102 Practice