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220-1102 · Question #708

A technician is troubleshooting an issue on a PC that has low disk space. Which of the following Control Panel utilities should the technician most likely use to investigate and remediate the issue?

The correct answer is D. Programs and Features. To investigate and resolve low disk space issues, the Programs and Features utility in the Control Panel is commonly used to uninstall unnecessary applications.

Software Troubleshooting

Question

A technician is troubleshooting an issue on a PC that has low disk space. Which of the following Control Panel utilities should the technician most likely use to investigate and remediate the issue?

Options

  • AIndexing Options
  • BInternet Options
  • CSystem
  • DPrograms and Features
  • EDevice Manager

How the community answered

(36 responses)
  • A
    3% (1)
  • B
    6% (2)
  • C
    3% (1)
  • D
    78% (28)
  • E
    11% (4)

Why each option

To investigate and resolve low disk space issues, the Programs and Features utility in the Control Panel is commonly used to uninstall unnecessary applications.

AIndexing Options

Indexing Options manages search indexing, which has minimal impact on overall disk space and is not a primary tool for remediation.

BInternet Options

Internet Options configures browser settings and proxy settings, entirely unrelated to disk space management.

CSystem

The System utility displays basic system information and allows access to other system-related settings, but it does not directly manage installed programs for disk space remediation.

DPrograms and FeaturesCorrect

The Programs and Features utility allows a technician to view all installed applications and uninstall those that are no longer needed or are consuming excessive disk space. Removing large, unused programs is an good way to remediate low disk space issues.

EDevice Manager

Device Manager manages hardware devices and drivers, which is irrelevant to freeing up disk space by removing software.

Concept tested: Disk space management using Programs and Features

Source: https://support.microsoft.com/en-us/windows/uninstall-or-remove-apps-and-programs-in-windows-4b55f974-2cc6-2d2b-d092-5950060e20ba

Topics

#Disk space management#Control Panel#Software uninstallation#Troubleshooting

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