220-1102 Question #719: Real Exam Question with Answer & Explanation

Question

A user's home system has been infected with malware. A technician has isolated the system from the network and disabled System Restore. Which of the following should the technician do next?

Options

• APerform an antivirus scan.
• BRun Windows updates.
• CReimage the system.
• DEnable System Restore.

Explanation

{"question_number": 8, "question": "A user's home system has been infected with malware. A technician has isolated the system from the network and disabled System Restore. Which of the following should the technician do next?", "correct_answer": "A. Perform an antivirus scan", "explanation": "This question follows the CompTIA A+ malware removal process. The technician has already completed steps 1 (identify and quarantine - network isolation) and 2 (disable System Restore, to prevent malware from hiding in restore points). The next step is to remediate the infection by performing an antivirus/anti-malware scan to detect and remove the malicious software. Running Windows updates (B) would require network access and comes after removal. Reimaging (C) is a last resort if cleaning fails. Re-enabling System Restore (D) comes after the system is confirmed clean.", "generated_by": "claude-sonnet", "llm_judge_score": 5}

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