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220-1102 · Question #696
220-1102 Question #696: Real Exam Question with Answer & Explanation
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Software Troubleshooting
Question
A technician needs to troubleshoot a user's computer while the user is connected to the system. The technician must also connect to the user's system using remote access tools built in to Windows. Which of the following is the best option to troubleshoot the user's computer?
Options
- AScreen share
- BMSRA
- CVirtual network computer
- DRDP
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Topics
#Remote Access#Windows Tools#Troubleshooting#Microsoft Remote Assistance (MSRA)