220-1102 · Question #724
Users report having difficulty using the Windows Hello facial recognition feature. Which of the following is a secondary feature of Windows Hello that can be used to log in?
The correct answer is A. Personal identification number. When Windows Hello facial recognition is experiencing issues, a Personal Identification Number (PIN) is a common and readily available secondary authentication method for logging into the device.
Question
Users report having difficulty using the Windows Hello facial recognition feature. Which of the following is a secondary feature of Windows Hello that can be used to log in?
Options
- APersonal identification number
- BUsername/password
- COne-time-use token
- DCryptographic device
How the community answered
(48 responses)- A85% (41)
- B4% (2)
- C8% (4)
- D2% (1)
Why each option
When Windows Hello facial recognition is experiencing issues, a Personal Identification Number (PIN) is a common and readily available secondary authentication method for logging into the device.
Windows Hello allows users to set up multiple sign-in options, including facial recognition, fingerprint, and a PIN. If facial recognition fails, the PIN serves as a convenient and secure fallback mechanism specifically integrated with Windows Hello to grant access without reverting to a full password.
While a username/password combination is a primary login method, the question asks for a secondary feature of Windows Hello, and the PIN is specifically a Windows Hello credential.
One-time-use tokens are typically associated with multi-factor authentication (MFA) systems or specific applications, not a direct secondary login feature built into Windows Hello for basic device access.
A cryptographic device, such as a smart card, can be used for authentication but is a separate physical device, not an integrated secondary feature within Windows Hello itself when face recognition fails.
Concept tested: Windows Hello authentication methods
Source: https://support.microsoft.com/windows/learn-about-windows-hello-and-set-it-up-dae28983-8242-bb2a-d3d1-87c10b210190
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