CompTIA
220-1102 · Question #636
A user's company phone has several pending software updates. A technician completes the following steps: - Rebooted the phone - Connected to Wi-Fi - Disabled metered data Which of the following should
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Software Troubleshooting
Question
A user's company phone has several pending software updates. A technician completes the following steps:
- Rebooted the phone
- Connected to Wi-Fi
- Disabled metered data
Which of the following should the technician do next?
Options
- ARestore the factory settings.
- BClean the browser history.
- CUninstall and reinstall the applications.
- DClear the cache.
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Topics
#Mobile device troubleshooting#Software updates#Cache management#Troubleshooting steps