PL-200 Exam Questions

Case Study 1 - Alpine SKi House Background Alpine SKi House is a boutique mountain resort that offers year-round spa and outdoor activities such as snow sports, hiking, mountain bi...

Case Study 1 - Alpine SKi House Background Alpine SKi House is a boutique mountain resort that offers year-round spa and outdoor activities such as snow sports, hiking, mountain bi...

Case Study 1 - Alpine SKi House Background Alpine SKi House is a boutique mountain resort that offers year-round spa and outdoor activities such as snow sports, hiking, mountain bi...

The sales manager receives a list of leads from a partner company monthly. The field names that are provided do not match the fields in Dynamics 365. A data map does not exist. You...

A company has a custom website. You need to embed a Power Virtual Agents chatbot into the website. What should you use?

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some q...

You are designing a Power Virtual Agents chatbot. You observe that the environment you plan to use does not appear as an option in the Power Virtual Agents user interface. You need...

You are a Dynamics 365 administrator for a veterinarian clinic. On the client appointment form, there is a dropdown field for clients to select their type of pet If a client select...

You have a canvas app that allows users to view, select and purchase products. The app uses a Gallery control to display products and checkboxes that allow users to select products...

You are creating a Power Virtual Agents chatbot that uses multiple topics. Each user interaction can reference more than one topic. You need to be able to capture a value in an ini...

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some q...

You manage the Dynamics 365 Customer Service environment for an organization. Microsoft SharePoint will not be deployed in the environment for a year. You need to integrate Microso...

You are creating a canvas app. A user will click a button on each screen of a Power Apps app to proceed to the next screen. You need to implement an action that selects the next sc...

You are creating a new business process flow to qualify leads. You create an action. The action is not available inside the Action Step. You need to make the action available to th...

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some q...

A company uses Common Data Service to manage prospects. The company has a business process flow named BPFA that is associated with the Prospect entity to streamline the prospect ma...

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some q...

You are a Dynamics 365 Customer Service system administrator. Your organization does not permit the use of custom code for solutions. You need to create a view that can be viewed b...

You are creating a business rule to implement new business logic. You must apply the business logic to a canvas app that has a single screen named Screen1. You need to configure th...

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some q...

You manage Dynamics 365 for a company. You must prevent users from launching and using Power Automate. You need to hide the Flows button on the user interface. Which configuration...

A customer tracks events by using a custom entity. The custom entity includes a custom field for the venue of the events. The customer must be able to display the events by venue i...

You create a report by using Power BI Desktop and a Power BI dataset that is connected to Azure SQL Database. Multiple groups of employees will use the report. You need to ensure t...

You create and publish a Power Bl report that contains an embedded canvas app. The report will be used by multiple people. The canvas app has an issue that must be corrected. You u...

A car dealership has a Dynamics 365 Sales environment for its sales company and another environment for its leasing company. Users in one environment must not be able to see the ot...

You configure and test a user interface (Ul) flow. You plan to run the flow as a scheduled flow. The Ul flow must run on a Windows 10 device. As part of process automation, the Ul...

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A company is developing several Power Virtual Agents chatbots. The company manufactures more than 1,000 different products. The chatbots must prompt users to enter or select a prod...

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some q...

You create a parent entity and a child entity. The parent entity has a 1:N relationship with the child entity. You need to ensure that when the owner changes on the parent record t...

You are a Dynamics 365 Customer Service system administrator. You create an app for the sales team. Members of the sales team cannot access the app. You need to ensure that sales t...

You use Power Bl Desktop to configure Power Bl reports and dashboards. You need to create a canvas app that displays account information and include the app in a Power Bl report. W...

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some q...

You are using Power BI to build a dashboard for a company. You must make the dashboard available to a specific set of users, including employees and five external users. The number...

You create a Power Apps portal to provide training and documentation for students. Students create a profile on the portal and then select and pay for courses. You plan to add free...

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Drag and Drop Question You are customizing a model-driven app for a company. You create a Theme template to ensure the company logo and colors are properly used within these apps....

You plan to create user interface (UI) flows to automate several web-based business processes that you currently perform manually. You need to ensure that users can create and run...

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some q...

You must create a new entity to support a new feature for an app. Entity data will be transactional and will be associated with business units. You need to configure entity ownersh...

You are a Dynamics Sales administrator for a car dealership. The dealership uses only out- of- the-box functionality. When a new car is sold, the salesperson uses a Word template t...

You have a form that displays a custom field from an entity. A customer wants to restrict users from filtering on the custom field. You need to prevent users from filtering the fie...

A company has a custom website. You need to embed a Power Virtual Agents chatbot into the website. What should you use?

Drag and Drop Question You are a Dynamics 365 for Customer Service developer. You must trigger a mobile notification whenever a specific hashtag is posted from Twitter. The notific...

Drag and Drop Question You are a Dynamics 365 Customer Service help desk administrator. Cases entered in forms require different types of data to be stored in different types of fi...

Drag and Drop Question A company uses Common Data Service to store sales data. For the past few quarters, the company has experienced a decrease in sales revenue. The company wants...

Drag and Drop Question You are a Dynamics 365 for Customer Service administrator. You must create a form for team members to use. The form must provide the ability to: - Lock a fie...

Drag and Drop Question A company creates a Power Virtual Agents chatbot. You need to determine when live agents are engaged to provide support. Which metrics should you use? To ans...

Drag and Drop Question You are a Dynamics 365 administrator. You create a new app. You need to create the site map for the app. Which three actions should you perform in sequence?...

Drag and Drop Question You plan to automate several different processes by using Power Automate. Each process has unique characteristics. You need to recommend components for each...