You are designing a Power Virtual Agents chatbot. You observe that the environment you plan to use does not appear as an option in the Power Virtual Agents user interface. You need to ensure that…

The correct answer is A. Create an environment in a supported region. The correct answer is A (Create an environment in a supported region). Power Virtual Agents only supports environments that are created in certain geographic regions. If an environment does not appear in the Power Virtual Agents UI, the most common cause is that the environment…

Manage environments

Question

You are designing a Power Virtual Agents chatbot. You observe that the environment you plan to use does not appear as an option in the Power Virtual Agents user interface. You need to ensure that you can create the chatbot in the environment that you want to use. What should you do?

Options

ACreate an environment in a supported region.
BConvert the environment to a sandbox environment.
CChange the region for the environment.

How the community answered

(36 responses)

A
81% (29)
B
6% (2)
C
14% (5)

Explanation

The correct answer is A (Create an environment in a supported region). Power Virtual Agents only supports environments that are created in certain geographic regions. If an environment does not appear in the Power Virtual Agents UI, the most common cause is that the environment was provisioned in an unsupported region. The solution is to create a new Dataverse environment in a region that Power Virtual Agents supports. Converting to a sandbox environment changes the environment type but does not change its region, and changing the region of an existing environment is not a supported operation - you must create a new one in the correct region.

Topics

#Power Virtual Agents#Environment Management#Region Support#Environment Creation

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