CSSGB Exam Questions
107 real CSSGB exam questions with expert-verified answers and explanations. Page 1 of 3.
- Question #1
Which of the following describes poorly functioning teams?
- Question #2
Effective team mechanics would typically NOT include which of the following?
- Question #3
When giving instructions to those who will perform a task, the communication process is completed:
- Question #4
Understanding, controlling and improving an organization's processes to create value for all stakeholders would be called:
- Question #5
As an alternative to QFD, the plotting of items of customer importance versus the customer's corresponding satisfaction level, using a form of Likert scale would most appropriately...
- Question #6
One would say that, from an overall perspective, the activities of a company are tied together by:
- Question #7
If a company fails to meet their quarterly projected sales and profit forecasts, which of the following stakeholder groups would be LEAST affected?
- Question #8
The key difference between internal and external customers is:
- Question #9
On surveys from customers, what do high customer satisfaction numbers NOT indicate?
- Question #10
The fundamental purpose of establishing teams is to:
- Question #11
Which six sigma role is most likely to define objectives for an improvement team?
- Question #52
The organization's customer service program can be enhanced in many ways. One of the ways would be:
- Question #75
A 23 full factorial design with 2 replications provides information about:
- Question #76
A 23 full factorial design attempts to prevent the effect of lurking variables by
- Question #77
A 23 full factorial design with 2 replications per cell requires runs.
- Question #78
A 23 full factorial design can be physically represented by which shape?
- Question #79
The purpose of a full factorial design is to:
- Question #81
The above design matrix layout is called:
- Question #82
Compute the average effect of X3:
- Question #83
Compute the average effect of the interaction between X1 and X3.
- Question #93
From an upper management perspective, what has been the principal motivating factor in embracing six sigma?
- Question #94
The SIPOC business model provides all of the following benefits, EXCEPT:
- Question #95
In most cases, an improvement team receives the least control and direction during which of the following stages?
- Question #96
Which of the new quality management tools is used to organize facts and data about an unfamiliar subject or problem?
- Question #97
The purpose of "rolled throughput yield" in the six sigma define step would include all of the following, EXCEPT:
- Question #98
Flowcharting of activities and systems is most helpful in detecting:
- Question #99
A null hypothesis requires several assumptions, a basic one of which is:
- Question #100
Which three of the following four techniques could easily be used to display the same data?
- Question #101
In the regression equation y = mx + b, y increases with x in all cases:
- Question #102
If a sample size of 16 yields an average of 12 and standard deviation of 3, estimate the 95% confidence interval for the population (assume a normal distribution).
- Question #103
A technique used to measure the degree of interdependence between two random variables is:
- Question #104
In a full factorial experimental design, factors A and B are both tested at 4 levels. How many experiments are conducted?
- Question #105
The smallest run number possible to examine the main effects of 22 factors at 2 levels is:
- Question #106
The main difference between traditional kaizen and the kaizen blitz approach is:
- Question #107
In a hypothetical situation, if all within time, piece to piece, and measurement variation were removed from a process, what would be left?
- Question #108
Overproduction, scrap, waiting, and excess motion are all forms of:
- Question #109
Consider the following definition: "The best combination of machines and people working together to produce a product or service at a particular point in time." What lean concept i...
- Question #110
Which of the following is NOT a widely recognized topic area for DFX?
- Question #111
A bar chart that depicts the frequencies of numerical or measurement data.
- Question #112
A systematic group of activities intended to recognize and evaluate the potential failure of a product/process and the effects of that failure.
- Question #113
Inputs to a process that can be manipulated during experimentation.
- Question #114
The probability of accepting the alternative hypothesis (H1) when the null hypothesis (Ho) is true.
- Question #115
An advanced flowcharting method, identifying the process input variables "x" and the relationship to the process output variables "y".
- Question #116
An improvement process in which a company measures its performance against that of bestin- class companies, determines how those companies achieved their performance levels, and us...
- Question #117
A procedure whereby one or two mutually exclusive and exhaustive statements about a population is concluded. Information from a sample is used to infer something about a population...
- Question #118
A graphical tool for ranking causes from most significant to least significant.
- Question #119
The probability of accepting the null hypothesis (Ho) when the alternative (H1) is true.
- Question #120
For a set of data, the average squared deviation from the mean, with a denominator of n-1.
- Question #121
Provides relationship between two variables, and provides a visual correlation coefficient.
- Question #122
A definition of the possible outcomes of interest from a given experiment?