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CSSGB · Question #16

Describe the roles and responsibilities of a process owner. Answer: 1.A Process Owner has the authority to change a process. 2.A Process Owner should be identified and designated early in a Six Sigma

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Overview: Six Sigma and the Organization

Question

Describe the roles and responsibilities of a process owner. Answer:

1.A Process Owner has the authority to change a process. 2.A Process Owner should be identified and designated early in a Six Sigma project. 3.A Process Owner is responsible for managing and holding the gains for the improved process, and for improving and innovating the process in the future. 4.A Process Owner empowers people in the process. 5.A Process Owner works with the project team. (This can also be a champion role.) 6.A Process Owner coordinates team logistics. . (This can also be a MBB or BB role.) 7.A Process Owner negotiates resources for team. . (This can also be a champion role.) 8.A Process Owner links process and organizational objectives. A Process Owner understands their process' capability and its relationship to the organization. 9.A Process Owner ensures that customer's needs take priority. (This is also mainly the responsibility of the top executives of an organization.) 10.Process owner optimizes the entire process, not just component of the process.

Options

  • AA Process Owner has the authority to change a process.
  • BA Process Owner should be identified and designated early in a Six Sigma project.
  • CA Process Owner is responsible for managing and holding the gains for the improved process, and for improving and innovating the process in the future.
  • DA Process Owner empowers people in the process.
  • EA Process Owner works with the project team. (This can also be a champion role.)

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#process owner#roles and responsibilities#holding gains#process authority
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