ASQ
CSSGB · Question #3
When giving instructions to those who will perform a task, the communication process is completed:
The correct answer is C. When the worker acknowledges these instructions by describing how he/she will perform the task. The best communication process allows for effective feedback. The most comprehensive feedback from the four choices is answer c.
Overview: Six Sigma and the Organization
Question
When giving instructions to those who will perform a task, the communication process is completed:
Options
- AWhen the worker goes to his work station to do the task
- BWhen the person giving the instruction has finished talking
- CWhen the worker acknowledges these instructions by describing how he/she will perform the task
- DWhen the worker says that he/she understands the instructions
How the community answered
(58 responses)- A3% (2)
- B7% (4)
- C88% (51)
- D2% (1)
Explanation
The best communication process allows for effective feedback. The most comprehensive feedback from the four choices is answer c.
Topics
#communication#instruction delivery#acknowledgment#feedback confirmation
Community Discussion
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