ASQ
CSSGB · Question #4
Understanding, controlling and improving an organization's processes to create value for all stakeholders would be called:
The correct answer is C. Business process management. The question is describing business process management (BPM), answer c.. The other answers are tools and techniques that could be used to support BPM.
Overview: Six Sigma and the Organization
Question
Understanding, controlling and improving an organization's processes to create value for all stakeholders would be called:
Options
- AThe SIPOC diagram
- BProcess performance metric
- CBusiness process management
- DThe establishment of KPIVs and KPOVs
How the community answered
(34 responses)- B3% (1)
- C94% (32)
- D3% (1)
Explanation
The question is describing business process management (BPM), answer c.. The other answers are tools and techniques that could be used to support BPM.
Topics
#business process management#process improvement#value creation#stakeholders
Community Discussion
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