CSSGB · Question #8
The key difference between internal and external customers is:
The correct answer is D. External customers best determine the true quality of the product. In this question, the problem is to find the best answer among the four choices. What is unique or different? Answers a, b and c are true for both internal and external customers. Answer d is best because the external customer's perception of quality really determines a…
Question
The key difference between internal and external customers is:
Options
- ATheir interest in the product or service
- BInternal customers can influence the design of the product
- CExternal customers usually influence the design of the product
- DExternal customers best determine the true quality of the product
How the community answered
(46 responses)- B2% (1)
- C4% (2)
- D93% (43)
Explanation
In this question, the problem is to find the best answer among the four choices. What is unique or different? Answers a, b and c are true for both internal and external customers. Answer d is best because the external customer's perception of quality really determines a company's survival.
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