CSSGB Exam Questions

Is the process stable? If not, in what weeks is it not stable? Answer: The process is stable.

Define "capability of the process" in statistical terms. Answer: Capability is a measure of the relative relationship between the "Voice of the Process" and the "Voice of the Custo...

Construct a dot plot for the CTQ. Construct dot plots to study the CTQ for the different levels of X1 and X2. Construct main effects plots and interaction plots for the following d...

Explain the purpose of a 2k full factorial design. Answer: The purpose of a 2k full factorial design is to understand the relationships between a set of Xs each with only two level...

Explain how the standard order matrix for a 23 full factorial design is used to estimate the effects of one main factor on the CTQ. Answer: Add up the values of the CTQ for which t...

Explain how the coefficient pattern for a 23 full factorial design is used to estimate the effects of one interaction factor (XiXj) on the CTQ. Answer: Multiply the signs of Xi and...

Why randomize runs in an experimental design. Answer: Randomization is done in experimental designs to remove the effects of lurking variables.

A 23 full factorial design with 2 replications provides information about:

A 23 full factorial design attempts to prevent the effect of lurking variables by

A 23 full factorial design with 2 replications per cell requires runs.

A 23 full factorial design can be physically represented by which shape?

The purpose of a full factorial design is to:

Use the following design matrix display to answer the following questions. Answer:

The above design matrix layout is called:

Compute the average effect of X3:

Compute the average effect of the interaction between X1 and X3.

Analyze the following 23 full factorial design with 2 replications data using Minitab. Answer: The high-high-high 3-way interaction rules the experiment. To maximize CTQ, set all f...

Explain the purpose of "risk management." Answer: The purpose of risk management is to maintain control and minimize the risk of failure of product, service or process by using ris...

List the steps involved in developing a "risk abatement" plan. Answer: Team members construct risk abatement plans for risk elements with high and medium risk elements; that is, a...

Explain the purpose of "mistake proofing." Explain the functioning of mistake proofing. Answer: Mistake proofing is used to create "robust steps" in a process or service, or compon...

Explain why standardization is such an important part of Six Sigma. Answer: Standardization of a process creates a known best practice flowchart that can be improved by one or more...

Explain the purpose of a QC process chart. Draw a QC chart to illustrate your explanation. Answer: The purpose of a QC process chart is to monitor implementation of revised best pr...

Explain the purpose of documentation in Six Sigma management. Answer: Documentation has at least 4 purposes in Six Sigma. First, it provides a permanent record of the project and d...

From an upper management perspective, what has been the principal motivating factor in embracing six sigma?

The SIPOC business model provides all of the following benefits, EXCEPT:

In most cases, an improvement team receives the least control and direction during which of the following stages?

Which of the new quality management tools is used to organize facts and data about an unfamiliar subject or problem?

The purpose of "rolled throughput yield" in the six sigma define step would include all of the following, EXCEPT:

Flowcharting of activities and systems is most helpful in detecting:

A null hypothesis requires several assumptions, a basic one of which is:

Which three of the following four techniques could easily be used to display the same data?

In the regression equation y = mx + b, y increases with x in all cases:

If a sample size of 16 yields an average of 12 and standard deviation of 3, estimate the 95% confidence interval for the population (assume a normal distribution).

A technique used to measure the degree of interdependence between two random variables is:

In a full factorial experimental design, factors A and B are both tested at 4 levels. How many experiments are conducted?

The smallest run number possible to examine the main effects of 22 factors at 2 levels is:

The main difference between traditional kaizen and the kaizen blitz approach is:

In a hypothetical situation, if all within time, piece to piece, and measurement variation were removed from a process, what would be left?

Overproduction, scrap, waiting, and excess motion are all forms of:

Consider the following definition: "The best combination of machines and people working together to produce a product or service at a particular point in time." What lean concept i...

Which of the following is NOT a widely recognized topic area for DFX?

A bar chart that depicts the frequencies of numerical or measurement data.

A systematic group of activities intended to recognize and evaluate the potential failure of a product/process and the effects of that failure.

Inputs to a process that can be manipulated during experimentation.

The probability of accepting the alternative hypothesis (H1) when the null hypothesis (Ho) is true.

An advanced flowcharting method, identifying the process input variables "x" and the relationship to the process output variables "y".

An improvement process in which a company measures its performance against that of bestin- class companies, determines how those companies achieved their performance levels, and us...

A procedure whereby one or two mutually exclusive and exhaustive statements about a population is concluded. Information from a sample is used to infer something about a population...

A graphical tool for ranking causes from most significant to least significant.

The probability of accepting the null hypothesis (Ho) when the alternative (H1) is true.