CSSGB · Question #87
List the steps involved in developing a "risk abatement" plan. Answer: Team members construct risk abatement plans for risk elements with high and medium risk elements; that is, a risk element score…
The correct answer is A. Bottom line results. Option A is correct because the risk abatement process - from scoring risk elements and implementing changes, to documenting lessons learned and handing control plans to process owners who continuously run the PDSA cycle - is ultimately designed to deliver measurable bottom…
Question
List the steps involved in developing a "risk abatement" plan. Answer:
Team members construct risk abatement plans for risk elements with high and medium risk elements; that is, a risk element score of 16 to 25. Team members identify process, product or service changes to reduce the risk for each high and medium risk element (Xs). Next, team members estimate the risk element score after the risk abatement plan is set into motion. Team members identify the risk element owner and set a completion date for the risk abatement plan to become operational. Finally, team members document the risk abatement plans. for each risk element and transfer the knowledge to other relevant risk elements. Next, Team members carry out all risk abatement plans. They document the lessons learned team members incorporate the risk abatement plans into a control plan for the process owner. Team members turn the process control plan over to the process owner. Finally, the process owner continuously turns the PDSA cycle to continue improving the process, product, or service.
Exhibit
Options
- ABottom line results
- BMarket share growth
- CDefect reductions
- DCustomer focus
How the community answered
(29 responses)- A90% (26)
- C3% (1)
- D7% (2)
Explanation
Option A is correct because the risk abatement process - from scoring risk elements and implementing changes, to documenting lessons learned and handing control plans to process owners who continuously run the PDSA cycle - is ultimately designed to deliver measurable bottom line results: tangible, quantifiable improvements in process, product, or service performance.
B (Market share growth) is incorrect because market share is an external, competitive metric not addressed in any step of the risk abatement framework. C (Defect reductions) is a possible byproduct of risk abatement, but it's too narrow - the plan covers all risk elements across processes, not just defects. D (Customer focus) represents a business philosophy, not a stage or outcome specific to risk abatement planning.
Memory tip: Follow the money - risk abatement starts with scoring risks and ends with the process owner running the PDSA cycle, all in service of the bottom line (results you can measure and report). If an answer choice sounds like a strategy or a side effect rather than a measurable end result, eliminate it.
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