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CSSGB · Question #92

Explain the purpose of documentation in Six Sigma management. Answer: Documentation has at least 4 purposes in Six Sigma. First, it provides a permanent record of the project and details for the futur

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Control Phase

Question

Explain the purpose of documentation in Six Sigma management. Answer:

Documentation has at least 4 purposes in Six Sigma. First, it provides a permanent record of the project and details for the future owner of the process. Second, it ensures that the improvement and rationale is documented so that the problem does not come back. Third, it ensures that the knowledge gained by the team is saved and shared. Finally, it documents vital information about the project from which others can benefit.

Options

  • ABottom line results
  • BMarket share growth
  • CDefect reductions
  • DCustomer focus

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Topics

#documentation#knowledge management#project records#Six Sigma
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