ASQ
CSSGB · Question #46
Compute the actual DPMO from the empirical data. Answer: DPO = 1 - RTY = 1 - 0.952 = 0.048 DPMO = 1,000,000 x DPO = 1,000,000 x 0.048 = 48,000 DPMO
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Measure Phase
Question
Compute the actual DPMO from the empirical data. Answer:
DPO = 1 – RTY = 1 – 0.952 = 0.048 DPMO = 1,000,000 x DPO = 1,000,000 x 0.048 = 48,000 DPMO
Options
- AProvide better procedures for customer service personnel
- BRestrict access to customer data
- CHave supervisors available to answer more questions
- DUtilize employee involvement
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Topics
#DPMO#DPO#defects per million#empirical data