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CSSGB · Question #52

CSSGB Question #52: Real Exam Question with Answer & Explanation

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Question

The organization's customer service program can be enhanced in many ways. One of the ways would be:

Options

  • AProvide better procedures for customer service personnel
  • BRestrict access to customer data
  • CHave supervisors available to answer more questions
  • DUtilize employee involvement

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