700-805 Exam Questions
98 real 700-805 exam questions with expert-verified answers and explanations. Page 2 of 2.
- Question #52Business Acumen
Which strategy for successful renewal of service contracts requires that changes in the network be discussed and any uncovered additions to the network be identified? (Choose the b...
service renewalupsell strategynetwork assessmentaccount management - Question #53Customer Success Foundation
Which approach should be applied when a quote is renewed? (Choose the best answer.)
Solutions-led sellingQuote renewal strategyCustomer engagementSales methodology - Question #54Cisco Tools and Processes
What are the 3 Cs of Cisco's CX Installed Base (CX-IB) Methodology?
CX-IB MethodologyContract ConsolidationInstalled Base ManagementCustomer Retention - Question #55Business Acumen
Which three financial metrics are critical in measuring subscription renewals? (Choose three.)
Subscription MetricsRevenue RecognitionRenewal PerformanceSaaS Financials - Question #56Customer Success Foundation
What does the Customer Experience Lifecycle approach enable partners to do?
Customer Experience LifecycleBusiness OutcomesPartner EnablementCustomer Success - Question #57Customer Success Foundation
What is the role of a Renewals Manager in a Customer Success Plan?
Renewals ManagementCustomer Success OrganizationSales CollaborationRevenue Retention - Question #58Business Acumen
In addition to on-time renewals, on which two tasks should Renewal Managers focus? (Choose two.)
Renewal ManagementUpsell OpportunitiesContract ExpansionRevenue Growth - Question #59Customer Success Foundation
How does the Customer Lifecycle approach drive customer success?
Customer LifecycleCustomer JourneyValue RealizationCustomer Success Strategy - Question #60Customer Success Foundation
Which two outcomes drive the value of subscriptions for customers? (Choose two.)
subscription value propositioncustomer outcomescontinuous innovationcapability delivery - Question #61Customer Success Foundation
What is the first recommended action for a Renewals Manager?
Customer assessmentRenewals processAccount managementCustomer engagement - Question #62Business Acumen
What is Practice Maturity?
Practice MaturityPartner PerformanceCisco PrioritiesAssessment Framework - Question #63Cisco Tools and Processes
What is the purpose of Cisco Commerce Workspace-Renewals (CCW-R)?
Cisco Commerce WorkspaceSoftware RenewalsService ContractsPartner Operations - Question #64Business Acumen
Which approach should be applied when an opportunity is available to renew?
renewal strategysolutions-led sellingcustomer retentionaccount management - Question #65Customer Success Foundation
How does the Renewals Manager integrate with the sales team?
Renewals ManagementSales CollaborationCustomer RetentionRenewal Strategies - Question #66Customer Success Foundation
What is the Customer Success Plan?
Customer Success PlanHealth MetricsKPIsAccount Strategy - Question #67Customer Success Foundation
What does a high Renewal Rate indicate about the performance of a Renewals Manager?
Renewal RateCustomer RetentionRenewals ManagementPerformance Metrics - Question #68Business Acumen
A customer purchased a three-year WebEx contract of 100 seats at $10 per seat. What is the annual recurring revenue?
Annual Recurring RevenueRevenue CalculationContract ValuationBusiness Metrics - Question #69Business Acumen
A customer has many a la carte Enterprise Networking licenses and many Webex users. The customer wants to grow both groups and needs a compelling and simplified proposal. Which Cis...
Enterprise AgreementLicense consolidationAccount growthDeal strategy - Question #70Customer Success Foundation
How does the Lifecycle Advantage (LCA) program enhance the renewal process?
LCA ProgramRenewal AutomationProactive EngagementCustomer Lifecycle - Question #71Customer Success Foundation
How does a Renewals Manager drive value in a customer account?
Renewals ManagementRisk MitigationCustomer RetentionAccount Planning - Question #72Customer Success Foundation
How does a Renewals Manager work with a Customer Success Manager and other Customer Success roles?
Cross-functional collaborationRenewals ManagementCustomer Success rolesTeam coordination - Question #73Business Acumen
Which task must a Renewals Manager perform early in the renewal process?
Renewal ManagementRisk AssessmentSales ProcessAccount Management - Question #74Business Acumen
What are two common benefits of an Enterprise Agreement? (Choose two.)
Enterprise AgreementLicense ManagementVolume LicensingOrganizational Coverage - Question #75Customer Success Foundation
What is the intended outcome of the Customer Success Plan?
Customer Success PlanCustomer ValueCustomer-Centric StrategyValue Realization - Question #76Business Acumen
Which key benefit is included in the Cisco Services Partner Program (CSPP)?
Cisco Services Partner ProgramService PortfolioPartner EnablementProgram Benefits - Question #77Cisco Tools and Processes
What are Cisco's four steps to higher renewals?
Customer RenewalsCisco FrameworkRevenue GrowthAlign-Simplify-Automate - Question #78Business Acumen
What is a cross-sell opportunity?
cross-sellingsales techniquescomplementary productsrevenue growth - Question #79Customer Success Foundation
Which services renewals metric is provided in Partner Experience Platform (PXP)?
Partner Experience Platformrenewal ratecustomer success metricspartner analytics - Question #80Cisco Tools and Processes
Which two actions does a partner perform within CCW-R? (Choose two.)
CCW-RContract ManagementService RenewalPartner Tools - Question #81Business Acumen
What is the Cisco Services Partner Program (CSPP) objective?
Cisco Services Partner ProgramRecurring revenuePerformance-based incentivesPartner economics - Question #82Customer Success Foundation
Which value should a customer expect from purchasing Success Tracks?
Success Trackscustomer supportprofessional servicescustomer value - Question #83Cisco Tools and Processes
What are two key customer benefits from a Cisco Smart Account? (Choose two.)
Cisco Smart AccountLicense ManagementSoftware EntitlementsVisibility and Reporting - Question #84Customer Success Foundation
Which event begins the Renewal process?
renewal processcontract expirationcustomer lifecyclecontract management - Question #85Customer Success Foundation
Which action should be taken when renewing a contract with a customer? (Choose the best answer.)
Contract RenewalNeeds AssessmentCustomer EngagementSolution Design - Question #86Customer Success Foundation
What does a renewal proposal contract outline?
renewal proposalscontract termspricingservice options - Question #87Cisco Tools and Processes
What are the primary benefits of using AutoQuote in the renewal process?
AutoQuoteRenewalsSales EfficiencyQuote Generation - Question #88Cisco Tools and Processes
Which detail is provided in the scorecard by using the Total Program View tool?
Total Program Viewrenewal ratescorecard metricsprogram visibility - Question #89Cisco Tools and Processes
What is the ideal licensing option?
Cisco LicensingSmart LicenseLicense ManagementLicensing Models - Question #90Business Acumen
Which task is the responsibility of the Renewals Manager?
Role ResponsibilitiesRecurring RevenueRisk ManagementRenewals - Question #91Customer Success Foundation
What should be the key driver for the Renewals Manager's decisions and recommendations during the Renewals process?
Renewals Manager RoleCustomer Business RequirementsRenewal StrategyCustomer-Centric Approach - Question #92Cisco Tools and Processes
Which critical task must a Renewals Manager perform during the Qualification phase?
Qualification phasecustomer inventoryrenewal processcustomer assessment - Question #93Customer Success Foundation
What are two important actions of a successful Renewals Manager? (Choose two.)
Renewals ManagementStakeholder RelationshipsProduct PortfolioCustomer Success Roles - Question #94Customer Success Foundation
What is the primary measurement of success for a Renewals Manager?
Renewal RateCustomer RetentionPerformance MetricsSuccess Measurement - Question #95Customer Success Foundation
AtT-90, the Renewals Manager notices that the customer's software adoption rate is low. What approach should the Renewals Manager adopt?
Adoption managementRenewals strategyRisk mitigationCustomer engagement - Question #96Business Acumen
What is the implication of on-time renewals for an IT service provider company?
recurring revenuecustomer renewalsrevenue continuityservice retention - Question #97Customer Success Foundation
Which support should a Renewals Manager expect from the Customer Success Manager?
CSM responsibilitiescustomer value communicationrenewal supportrisk identification - Question #98Cisco Tools and Processes
What are the CCW-R steps to develop a renewal quote?
CCW-Rrenewal quotessales processquoting workflow - Question #99Identify Expansion and Growth Opportunities
Which two customer values are included in an Enterprise Agreement? (Choose two.)
enterprise agreementtrue forwardon-demand deploymentcustomer value