700-805 Exam Questions

Which strategy for successful renewal of service contracts requires that changes in the network be discussed and any uncovered additions to the network be identified? (Choose the b...

Which approach should be applied when a quote is renewed? (Choose the best answer.)

What are the 3 Cs of Cisco's CX Installed Base (CX-IB) Methodology?

Which three financial metrics are critical in measuring subscription renewals? (Choose three.)

What does the Customer Experience Lifecycle approach enable partners to do?

What is the role of a Renewals Manager in a Customer Success Plan?

In addition to on-time renewals, on which two tasks should Renewal Managers focus? (Choose two.)

How does the Customer Lifecycle approach drive customer success?

Which two outcomes drive the value of subscriptions for customers? (Choose two.)

What is the first recommended action for a Renewals Manager?

What is Practice Maturity?

What is the purpose of Cisco Commerce Workspace-Renewals (CCW-R)?

Which approach should be applied when an opportunity is available to renew?

How does the Renewals Manager integrate with the sales team?

What is the Customer Success Plan?

What does a high Renewal Rate indicate about the performance of a Renewals Manager?

A customer purchased a three-year WebEx contract of 100 seats at $10 per seat. What is the annual recurring revenue?

A customer has many a la carte Enterprise Networking licenses and many Webex users. The customer wants to grow both groups and needs a compelling and simplified proposal. Which Cis...

How does the Lifecycle Advantage (LCA) program enhance the renewal process?

How does a Renewals Manager drive value in a customer account?

How does a Renewals Manager work with a Customer Success Manager and other Customer Success roles?

Which task must a Renewals Manager perform early in the renewal process?

What are two common benefits of an Enterprise Agreement? (Choose two.)

What is the intended outcome of the Customer Success Plan?

Which key benefit is included in the Cisco Services Partner Program (CSPP)?

What are Cisco's four steps to higher renewals?

What is a cross-sell opportunity?

Which services renewals metric is provided in Partner Experience Platform (PXP)?

Which two actions does a partner perform within CCW-R? (Choose two.)

What is the Cisco Services Partner Program (CSPP) objective?

Which value should a customer expect from purchasing Success Tracks?

What are two key customer benefits from a Cisco Smart Account? (Choose two.)

Which event begins the Renewal process?

Which action should be taken when renewing a contract with a customer? (Choose the best answer.)

What does a renewal proposal contract outline?

What are the primary benefits of using AutoQuote in the renewal process?

Which detail is provided in the scorecard by using the Total Program View tool?

What is the ideal licensing option?

Which task is the responsibility of the Renewals Manager?

What should be the key driver for the Renewals Manager's decisions and recommendations during the Renewals process?

Which critical task must a Renewals Manager perform during the Qualification phase?

What are two important actions of a successful Renewals Manager? (Choose two.)

What is the primary measurement of success for a Renewals Manager?

AtT-90, the Renewals Manager notices that the customer's software adoption rate is low. What approach should the Renewals Manager adopt?

What is the implication of on-time renewals for an IT service provider company?

Which support should a Renewals Manager expect from the Customer Success Manager?

What are the CCW-R steps to develop a renewal quote?

Which two customer values are included in an Enterprise Agreement? (Choose two.)