MS-720 Exam Questions
126 real MS-720 exam questions with expert-verified answers and explanations. Page 1 of 3.
- Question #1Plan and configure Microsoft Teams Phone
Case Study 1 - Litware, Inc Overview Litware, Inc. is an online retailer. Litware is replacing its telephony platform with Microsoft Teams Phone. Currently, all users are assigned...
Teams Calling PlansPSTN connectivityBusiness ContinuityMobile connectivity - Question #2Plan and configure Direct Routing
Case Study 1 - Litware, Inc Overview Litware, Inc. is an online retailer. Litware is replacing its telephony platform with Microsoft Teams Phone. Currently, all users are assigned...
Direct RoutingSurvivable Branch Appliance (SBA)Analog Device IntegrationVoice Routing - Question #5Plan and configure Direct Routing
Case Study 1 - Litware, Inc Overview Litware, Inc. is an online retailer. Litware is replacing its telephony platform with Microsoft Teams Phone. Currently, all users are assigned...
Analog Device IntegrationDirect RoutingSession Border Controller (SBC)Teams Phone Architecture - Question #6Configure and manage Microsoft Teams Phone for voice users
Case Study 1 - Litware, Inc Overview Litware, Inc. is an online retailer. Litware is replacing its telephony platform with Microsoft Teams Phone. Currently, all users are assigned...
Calling PlansUser ManagementPSTN ConnectivityTeams Admin Center - Question #7Configure and manage Microsoft Teams Phone for voice users
Case Study 1 - Litware, Inc Overview Litware, Inc. is an online retailer. Litware is replacing its telephony platform with Microsoft Teams Phone. Currently, all users are assigned...
Microsoft Teams Call QueuesAgent RoutingDevice CompatibilitySkype for Business Migration - Question #8Plan and configure Microsoft Teams Phone
Case Study 2 - Litware, Inc Overview General Overview The network contains an Active Directory forest named contoso.com that syncs to Microsoft 365 by using Azure AD Connect. Domai...
Teams Audio ConferencingToll-free numbersCommunications CreditsPSTN connectivity - Question #11Optimize network performance
Case Study 2 - Litware, Inc Overview General Overview The network contains an Active Directory forest named contoso.com that syncs to Microsoft 365 by using Azure AD Connect. Domai...
Network PerformanceTeams Media OptimizationPilot ValidationMicrosoft 365 Network Tools - Question #12Configure and manage Microsoft Teams Phone for voice users
Case Study 2 - Litware, Inc Overview General Overview The network contains an Active Directory forest named contoso.com that syncs to Microsoft 365 by using Azure AD Connect. Domai...
Teams migrationDirect RoutingTeams Phone SystemHybrid voice - Question #13Plan and configure Direct Routing
Case Study 2 - Litware, Inc Overview General Overview The network contains an Active Directory forest named contoso.com that syncs to Microsoft 365 by using Azure AD Connect. Domai...
Direct RoutingTeams Survivable Branch Appliance (SBA)Media BypassDevice Integration - Question #15Plan and configure Microsoft Teams Phone
Your company has a main office in Dallas. The company has a Microsoft Teams Phone deployment. Currently, the default audio conferencing bridge is set to a phone number that has a M...
Audio ConferencingConference BridgesMicrosoft Teams Admin Center - Question #16Plan and configure Microsoft Teams Phone
Your company has offices in 10 countries. The company has a tenant dial plan configured for each country. The company recently opened an office in a new country. You need to create...
Tenant Dial PlansTeams Admin CenterVoice Configuration - Question #17Configure and manage Microsoft Teams Phone for voice users
You have a Microsoft Teams Phone deployment that uses Direct Routing. You create a new Teams user named User1. You need to enable User1 as an agent in a call queue. What should you...
Teams Phone UserEnterprise VoiceCall Queue AgentUser Provisioning - Question #18Configure and manage Microsoft Teams Phone for voice users
Your company currently allows call park for all PSTN users. The call park policies are configured as shown in the exhibit. (Click the Exhibit tab.) You have a Microsoft 365 group n...
Call Park PoliciesTeams Policy ManagementPolicy AssignmentMicrosoft 365 Groups - Question #19Configure and manage Microsoft Teams Phone for voice users
You have a Microsoft Teams Phone deployment. You are configuring emergency services for Direct Routing. You need to notify a group of users when an emergency number is dialed. What...
Emergency ServicesEmergency Calling PolicyTeams PhoneDirect Routing - Question #20Plan and configure Microsoft Teams Phone
Your company uses Microsoft Skype for Business Server 2015 and Enterprise Voice as the PSTN solution. You plan to migrate all users to Microsoft Teams Calling Plans. You will decom...
Teams Calling PlansNumber PortingPSTN MigrationSkype for Business to Teams - Question #21Plan and configure Direct Routing
Your company assigns an Office 365 E3 license to each user. All users are in France. You plan to deploy Direct Routing. Which additional license should you assign to the users?
Microsoft Teams LicensingDirect RoutingPhone SystemPSTN Connectivity - Question #22Configure and manage Microsoft Teams Phone for voice users
Your company hires a new employee in Lisbon. You assign a Microsoft 365 E3 license to the employee. The employee must schedule meetings that will include customers in Lisbon. The c...
Audio ConferencingMicrosoft Teams Admin CenterLicensingPSTN Dial-in - Question #24Plan and configure Microsoft Teams Phone
You have a Microsoft Teams Phone deployment that uses Direct Routing. The deployment has the following configurations: - Direct Routing Session Border Controller (SBC) public IP su...
Emergency CallingNetwork TopologyTrusted IP AddressesDirect Routing - Question #25Optimize network performance
You are deploying Microsoft Teams Teams Phone. You have offices in the United States, the United Kingdom, Brazil, India, and China. You will use Direct Routing for all the location...
Network TopologyBandwidth PoliciesTrusted IPsNetwork Sites - Question #26Optimize network performance
You create a network region Region1 in Microsoft Teams. You are adding a network site to Region1. The site has a 1.5-Mb connection. You need to ensure that all users at the site ha...
Teams Meeting PoliciesBandwidth ManagementVoice Quality OptimizationNetwork Sites - Question #27Plan and configure Direct Routing
Drag and Drop Question Your company has offices in Seattle. You deploy Microsoft Teams Phone. You have three Session Border Controller (SBCs) named SBC1, SBC2, and SBC3. You need t...
Direct RoutingVoice RoutingPSTN GatewayPowerShell - Question #28Configure and manage Microsoft Teams Phone for voice users
You have a Microsoft Teams Phone deployment and a Survivable Branch Appliance (SBA) at a site. You add a new Teams user. You need to ensure that the user at the site can place and...
Teams Phone SurvivabilitySurvivable Branch Appliance (SBA)PSTN ConnectivityPowerShell Cmdlets - Question #29Plan and configure Direct Routing
Hotspot Question You have a Microsoft Teams Phone deployment. Direct Routing is enabled for all users. The users can place and receive PSTN calls. You are implementing emergency nu...
Direct RoutingEmergency CallingNumber TranslationSBC Configuration - Question #30Plan and configure Direct Routing
You have a Microsoft Teams Phone deployment. You have a PBX that connects to the PSTN by using an E1/T1 Primary Rate interface (PRI). You plan to migrate to Direct Routing by using...
Direct RoutingSBCPSTN connectivityPRI - Question #31Plan and configure Direct Routing
You have a Microsoft Teams Phone deployment. You are deploying a new remote site. You have a Session Border Controller (SBC) that has an E1/T1 Primary Rate Interface (PRI) deployed...
Survivable Branch Appliance (SBA)Direct RoutingPSTN connectivityMicrosoft Teams clients - Question #32Plan and configure Direct Routing
You have a Microsoft Teams Phone deployment. You need to implement Local Media Optimization for Direct Routing users at a site. Users at the site frequently perform the following a...
Local Media OptimizationDirect RoutingMedia FlowConference Calls - Question #33Optimize network performance
You have a Microsoft Teams Phone deployment that uses Direct Routing. You need to implement Local Media Optimization. In the Microsoft Teams admin center, you configure the externa...
Local Media OptimizationDirect RoutingNetwork TopologySession Border Controller (SBC) - Question #34Plan and configure Direct Routing
You have a Microsoft Teams Phone deployment. You need to implement PSTN connectivity by using Direct Routing. What are three requirements for the implementation? Each correct answe...
Direct RoutingSBC requirementsPSTN connectivityNetwork requirements - Question #35Plan and configure Direct Routing
You are planning a Microsoft Teams Phone deployment that will use Direct Routing. You need to allow traffic from Microsoft 365 to a Session Border Controller (SBC). Which IP addres...
Direct RoutingFirewall RulesIP RangesTeams Phone Connectivity - Question #36Plan and configure Microsoft Teams Phone
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some q...
Call QueuesMicrosoft 365 GroupsTeams PhoneShared Voicemail - Question #37Plan and configure Microsoft Teams Phone
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some q...
Call QueueAttendant RoutingShared VoicemailAgent Experience - Question #38Plan and configure Microsoft Teams Phone
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some q...
Call QueuesVoicemailAgent ExperienceMicrosoft Teams Phone - Question #39Configure and manage Microsoft Teams Phone for voice users
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some q...
Number PortingTeams Calling PlansPhone Number ManagementDID Migration - Question #40Configure and manage Microsoft Teams Phone for voice users
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some q...
Teams Calling PlansPhone number assignmentHybrid VoicePowerShell cmdlets - Question #41Plan and configure Microsoft Teams Phone
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some q...
Calling PlansPhone number typesNumber acquisitionService numbers - Question #42Configure and manage Microsoft Teams Phone for voice users
Drag and Drop Question From Voice in the Microsoft Teams admin center, you select Operators and add an operator. You need to enable users for Microsoft Teams Phone. Which three act...
Microsoft Teams PhoneUser EnablementVoice ConfigurationPSTN Connectivity - Question #43Configure and manage Microsoft Teams Phone for voice users
Your company receives PSTN services in Microsoft Teams through a derived Direct Routing trunk from a telephone carrier. The carrier becomes an operator in the Operator Connect prog...
Teams Voice MigrationOperator ConnectDirect RoutingTeams Phone PowerShell - Question #44Configure and manage Microsoft Teams Phone for voice users
You are enabling users for Direct Routing. You already assigned licenses to the users. You need to complete the user setup. Which two cmdlets should you run? Each correct answer pr...
Direct RoutingPowerShellUser ConfigurationTeams Phone System - Question #45Configure and manage Microsoft Teams Phone for voice users
You have a Microsoft Teams Phone deployment. You need to provide two users with the ability to share a single phone number for inbound and outbound calling. What are two ways to ac...
Call QueuesCall DelegationShared LineTeams Phone Features - Question #46Plan and configure Microsoft Teams clients and devices
You have a Microsoft Teams Phone deployment. You are designing a room that will be used for collaboration. You need to select a device for the room. The device must meet the follow...
Microsoft Teams RoomsTeams DevicesCollaboration Devices - Question #47Plan and configure Microsoft Teams clients and devices
You are deploying Microsoft Teams Phone. You need to provide a user with a device on his desk that can be used when the user's computer is turned off. The device must meet the foll...
Teams devicesDevice selectionTeams displayDesk devices - Question #48Plan and configure Microsoft Teams clients and devices
You are selecting devices for use in conference rooms. The conference rooms must support two front of room displays. Which two types of devices meet the requirements? Each correct...
Microsoft Teams RoomsConference Room DevicesDevice SelectionDisplay Support - Question #49Plan and configure Microsoft Teams clients and devices
You are deploying Microsoft Skype for Business 3PIP phones to remote sites for use with Microsoft Teams. You need to sign each 3PIP phone in to Teams. What are two possible ways to...
Teams device sign-in3PIP phonesDevice authenticationRemote device deployment - Question #50Monitor and troubleshoot Microsoft Teams Phone
In the Microsoft Call Quality Dashboard, you discover an increasing trend of poor-quality calls. You need to implement a solution to identify problematic sites. Which two actions s...
Call Quality DashboardCQD building dataSite identificationCall quality monitoring - Question #51Monitor and troubleshoot Microsoft Teams Phone
Your company uses a third-party ticketing system. You need to send an alert to the ticketing system when an IP phone goes offline. What should you do?
Device monitoringWebhooksExternal integrationAlerting - Question #52Monitor and troubleshoot Microsoft Teams Phone
You have a Microsoft Teams Phone deployment. You deploy a new network site. You discover that the new site is not listed in location-based reports. Other sites appear in the report...
CQDTenant Data UploadReportingNetwork Sites - Question #53Monitor and troubleshoot Microsoft Teams Phone
Your company has a Microsoft Teams Phone deployment that uses Direct Routing and a single carrier. You deploy a new Session Border Controller (SBC) that shows as healthy in the Mic...
Direct RoutingCall TransferSBC ConfigurationSIP REFER - Question #54Plan and configure Direct Routing
You have a Microsoft Teams Phone deployment that has 10 offices. Each office has a Session Border Controller (SBC). A user reports that she can make internal calls by using the dia...
Direct RoutingVoice Routing PolicyExternal CallsTroubleshooting - Question #55Monitor and troubleshoot Microsoft Teams Phone
You have a Microsoft Teams Phone deployment. You are deploying Direct Routing. All users have a SIP URI in the format of [email protected]. The Session Border Controller (SBC) is na...
Direct RoutingSBC certificatesTLSTroubleshooting - Question #56Monitor and troubleshoot Microsoft Teams Phone
You have Microsoft Teams Phone handsets. You need to receive an alert when a handset of an executive goes offline. What should you do in the Microsoft Team admin center?
Teams Phone devicesDevice monitoringAlertsDevice state rules