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Microsoft

MS-720 · Question #52

You have a Microsoft Teams Phone deployment. You deploy a new network site. You discover that the new site is not listed in location-based reports. Other sites appear in the reports. You need to…

The correct answer is D. From the Microsoft Call Quality Dashboard, select Tenant Data Upload and upload a CSV file. Uploading a building data CSV file via Tenant Data Upload in the Microsoft Call Quality Dashboard (CQD) is correct because CQD relies on a subnet-to-building mapping file to associate call quality data with physical locations. When a new network site is added, its subnets are…

Monitor and troubleshoot Microsoft Teams Phone

Question

You have a Microsoft Teams Phone deployment. You deploy a new network site. You discover that the new site is not listed in location-based reports. Other sites appear in the reports. You need to ensure that all the sites appear in the reports. What should you do?

Options

  • AFrom Network planner in the Microsoft Teams admin center, modify an existing network plan.
  • BFrom Network planner in the Microsoft Teams admin center, add a new persona.
  • CFrom the Microsoft Call Quality Dashboard, select Tenant Data Upload and upload a CSV file
  • DFrom the Microsoft Call Quality Dashboard, select Tenant Data Upload and upload a CSV file
  • EFrom Network planner in the Microsoft Teams admin center, add a new network plan.

How the community answered

(63 responses)
  • A
    10% (6)
  • B
    2% (1)
  • C
    5% (3)
  • D
    70% (44)
  • E
    14% (9)

Explanation

Uploading a building data CSV file via Tenant Data Upload in the Microsoft Call Quality Dashboard (CQD) is correct because CQD relies on a subnet-to-building mapping file to associate call quality data with physical locations. When a new network site is added, its subnets are unknown to CQD until you update and re-upload that mapping file - without it, the site simply has no location label and cannot appear in location-based reports.

Why the distractors are wrong:

  • A & E (Network Planner - modify/add plan): Network Planner is a capacity-planning tool for estimating bandwidth needs before deployment; it has no effect on call quality reporting data.
  • B (Network Planner - add persona): Personas represent user types (e.g., remote worker, office worker) for bandwidth modeling - completely unrelated to report visibility.
  • C: Identical wording to D; treat it as a duplicate/typo. Only one action matters: the CQD upload.

Memory tip: Think of CQD as a map that only knows locations you've told it about. The Tenant Data Upload is how you "teach" CQD where your buildings and subnets are - no upload, no location, no report. If a site is missing from reports, always ask: "Did I update the building data file?"

Topics

#CQD#Tenant Data Upload#Reporting#Network Sites

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