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MS-720 · Question #56

You have Microsoft Teams Phone handsets. You need to receive an alert when a handset of an executive goes offline. What should you do in the Microsoft Team admin center?

The correct answer is D. Modify the device state rule. Modifying the device state rule is correct because the Teams admin center includes a Devices > Device state rules feature that lets administrators configure automated alerts when a device transitions to a specific state - such as going offline - and can be scoped to specific…

Monitor and troubleshoot Microsoft Teams Phone

Question

You have Microsoft Teams Phone handsets. You need to receive an alert when a handset of an executive goes offline. What should you do in the Microsoft Team admin center?

Options

  • ACreate a Teams app setup policy and assign the policy to all executives.
  • BCreate a configuration profile for IP phones.
  • CRegister the handsets by using remote provisioning.
  • DModify the device state rule.

How the community answered

(48 responses)
  • A
    6% (3)
  • B
    2% (1)
  • C
    13% (6)
  • D
    79% (38)

Explanation

Modifying the device state rule is correct because the Teams admin center includes a Devices > Device state rules feature that lets administrators configure automated alerts when a device transitions to a specific state - such as going offline - and can be scoped to specific devices (like an executive's handset).

  • A is wrong because app setup policies control which Teams apps are pinned or available to users - they have nothing to do with device health monitoring.
  • B is wrong because configuration profiles for IP phones manage device settings (display, firmware, lock screen, etc.), not alerting on connectivity status.
  • C is wrong because remote provisioning is used to enroll devices into the tenant without physical access - it's a setup step, not a monitoring tool.

Memory tip: Match the word in the question to the word in the answer - you want an alert about device state (offline/online), so you use a device state rule. If the question is about what a device does, think state rule.

Topics

#Teams Phone devices#Device monitoring#Alerts#Device state rules

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